286 APPENDIX C: UPGRADING VCX SERVER SOFTWARE FROM V6.0 TO V7.0
■In a multi-site VCX system configured to use global messaging, the IP
Messaging server is located on the regional office. Each branch office
runs the IP Telephony server only. In this case, the regional office
provides messaging services for users at each branch office.
The procedures in this section are based on a multi-site VCX system that
includes two regions (Region 1 and Region 2). For this example system,
the branches in Region 1 use local messaging, and the branches in
Region 2 use global messaging.
All upgrade commands are executed locally at the console.
CAUTION: When upgrading a multi-site VCX system, upgrade the
regional servers before upgrading the branch servers. If you upgrade the
branch servers first, the database schema on the branches may not match
the schema version on the region causing database replication failure.
To upgrade the branch offices in Region 1 (local messaging):
1Stop the Tomcat process on the Call servers in Region 1 by logging in to
each server as root and executing the following commands:
cd /opt/3com/VCX/scripts/rc3.d
./S70tomcat stop
2Log in to the first branch office server as root.
3Obtain a copy of the vcx-all-7.0.xc.tar software upgrade file and
place it in the /opt/installtemp directory on the branch office server.
The variable x indicates the version of VCX software (for example,
vcx-all-7.0.3c.tar) that will replace version 6.0. The letter c is always
appended to the version number.
4To start the upgrade process, enter the following commands:
cd /opt/installtemp
tar xvf vcx-all-7.0.xc.tar
cd upgrade-7.0.xc
./install-upgrade
The system may prompt you to confirm that a new operating system
version will be installed and indicates which disk partition will be used
after the upgrade. If you see such a prompt, answer y.
The system displays several status messages. The last two messages are:
------------------- Installation Completed Successfully -------------------
------------------- VCX version 7.0.xc is now available -------------------