Upgrading a Multi-Site VCX System with Branch Offices 287
5Obtain a license key for the server. See Obtaining a LicenseKey File.
6Install the license key. See Installing a LicenseKey File.
7Switch to the new software version by entering the following command:
vcx-switchversion 7.0.xc
The system displays several status messages and then reboots. After the
the reboot process has been completed, the system starts VCX 7.0.x
services.
8After the system has completed the restart process, verify that the
upgrade has occurred by entering this command:
ls -l /opt/3com/VCX
The symbolic link (VCX) should point to the new version of the VCX
software (7.0.xc).
Example Output
/opt/3com/VCX -> /opt/3com/VCX.7.0.xc
9Repeat steps 2 through 8 for all the other branch office servers in
Region 1.
10 After upgrading all the branches, restart the Tomcat process on the Call
servers in Region 1 by logging in to each server as root and executing the
following commands:
cd /opt/3com/VCX/scripts/rc3.d
./S70tomcat start
To upgrade the branch offices in Region 2 (global messaging):
1Stop the Tomcat process on the Call servers in Region 2 by logging in to
each server as root and executing the following commands:
cd /opt/3com/VCX/scripts/rc3.d
./S70tomcat stop
2Log in to the first branch office server as root.
3Obtain a copy of the vcx-softswitch-7.0.xc.tar software upgrade file
and place it in the /opt/installtemp directory on the branch office
server. The variable x indicates the version of VCX software (for example,
vcx-all-7.0.3c.tar) that will replace version 6.0. The letter c is always
appended to the version number.