58 CHAPTER 3: MANAGING VCX SERVERS
Restarting a Service To restart the Accounting service or the Authentication and Directory
service:
1Log in to the server hosting the service you want to restart using the root
account.
2Enter the following commands:
cd /opt/3com/VCX/scripts/rc3.d
./<back-end server> restart
For <back-end server>, enter one of the following identifiers:
■For an Accounting service enter S40acctxml
■For an Authentication and Directory service enter S20vcxdata
Enabling Message
Trac ing
The files acctxmlconfig.xml (Accounting service) and vcxdataconfig.xml
(Authentication and Directory service) each have a setting to enable
message tracing through formatted Abstract Symbolic Notation (ASN.1).
This produces an understandable output that can be used for trouble
locating and clearing.
ASN.1 is a message formatting and encoding standard which is the basis
of the 3Queue protocol used between Tier 2 and Tier 3.
To enable message tracing:
1Log in to the server hosting the service using the root account.
2Stop the service (see Stopping a Service).
3Enter the following command to change directories:
cd /opt/3com/VCX/<schema>/conf
For <schema>, enter acctxml for the Accounting service or enter vcxdata
for the Authentication and Directory service.
4Edit the acctxmlconfig.xml file or the vcxdataconfig.xml file, and enable
Formatted ASN Packet Tracing.
Example:
<!-- Formatted ASN packet Tracing-->^M
<!-- 0 = OFF, 1 = ON -->^M
<ASNTRACE VALUE = "1"/>
5Start the service (see Starting a Service).
The logs are written to the directory that the back-end server is run from:
/opt/3com/VCX/<schema>/log