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EVCX COMMANDS

This appendix describes the VCX commands you can use to manage and

view VCX components. This appendix includes the following topic:

■Command Descriptions

Contents

Main 3Com Corporation 350 Campus Drive Marlborough, MA 01752-3064 C ABOUT THIS GUIDE 1 2 3 4 5 D 6 7 8 9 10 I A B C D E F ABOUT THIS GUIDE Conventions Tabl e 1 Notice Icons Tabl e 2 Text Conventions Related Documentation Comments 1 O Network-based Telephony VCX Software Components Page VCX Hardware Configurations Page Page VCX Maintenance Tas ks Tabl e 4 VCX Maintenance Tasks About VCX Passwords VCX File and Directory Name Guidelines Tabl e 6 Characters to Avoid in File and Directory Names (continued) Page 2 Call Records Service Configuring an Accounting Service Group Page Page Adding Accounting Services to the Call Records Service Page Page Page Page Managing CDRs and Super CDRs Page Page The file naming convention uses this format: QoS Monitoring Statistics Page Page Page 3 Managing the Tomcat Web Server Changing a Daylight Saving and Time Zone Managing Log and CDR Files Page Page Verifying Service Operation Managing the Common Agent Page Page Managing the Call Processor Service Page Page Page Page Page Page Managing the SIP Phone Downloader Managing the IP Messaging Service Managing Authorized SNMP Station Access Changing Codecs Page Page Page Page 4 VCX C VCX Configuration Backup and Restore Page Backing Up a VCX Page Page Restoring a VCX Page Backup and Restore Operation Logs Page 5 Backing Up and Restoring the Authentication and Directory Server Database Page Page Page Page Exporting Table Data Page Page Page 6 MULTI-MASTER REPLICATION Multi-Master Replication Replicated Table Location Page Page Manually Configuring Region to Region Replication Page Page Verifying Replication at a Branch Office Verifying the Number of VCX Data Schemas in a Region Page Page Page 7 Reconfiguration Sample VCX Server Reconfiguration Sample VCX Reconfiguration Script Page Page Page Page In this sample script, the country code remains unchanged. In this sample script, the time zone remains unchanged. The script displays a summary of the configuration information that you have accepted or changed. Press the Enter or Return key to accept the information. To change any of the parameters, enter no. The script displays several status messages. Enter the new site description for this server. Page Page Page Page Page Page Page Page Page Page End of Sample VCX Reconfiguration Script 8 UPS Overview Adding UPS Support to an Existing VCX System Page Page Page Page Page Page Page Page Page Page Monitoring UPS Status The following commands return output not provided by the --all parameter: Table10 vcx-ups-status Command Parameters (continued) VCX Server Response to Power Events Table11 VCX Server Behavior for Power Events Table11 VCX Server Behavior for Power Events (continued) Page 9 Call Processor Configuration Methods Configuring Trusted Endpoints 3Start the remoteCLI interface: bTo add a range of trusted endpoints using abbreviated variables, at the prompt (>) enter: See Tabl e 12 for descriptions and values of the configurable parameters. 5To exit the Remote CLI application, enter: Table12 CcTrusted Configurable Parameter Descriptions Configuring Accounting and Directory Services Page Page Page 10 USING THE COMMAND LINE I Command Page Using Single User Mode Table14 user-MAC Command Parameters Table14 user-MAC Command Parameters (continued) Page Page Using Batch Mode Page Page Page Page Page Files and Directories Table15 File Locations 164 CHAPTER 10: MANAGING USER ACCOUNTS USING THE COMMAND LINE INTERFACE A SOFTWARE FROM V7.0 TO V7.1 Page Overview of a 7.0 to 7.1 Upgrade Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page B SOFTWARE FROM V7.1.X TO V7.1. Page Overview of a 7.1.x to 7.1.y Upgrade Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page C SOFTWARE FROM V6.0 TO V7.0 Verifying Software Overview of a 6.0 to 7.0 Upgrade Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page D S Page Downgrading from 7.1 to 7.0 Page Page Page Page Page Page Page Page Page Page Page Downgrading from 7.1.y to 7.1.x Page Page Page Page Page Page Page Page Page Page Page Downgrading from 7.0 to 6.0 Page Page Page Page Page Page Page Page Page Page Page Page Command Descriptions Page Table19 VCX Version Information Commands Table18 VCX Licensing Commands (continued) Tabl e 20 lists miscellaneous system commands. Table19 VCX Version Information Commands (continued) Table20 Miscellaneous System Commands F Call Processor CLI CLI Command Descriptions The remote CLI application uses the following commands for administering the Call Processor: Table21 Remote CLI Command Descriptions Table21 Remote CLI Command Descriptions (continued) Page I