52 CHAPTER 3: MANAGING VCX SERVERS
Starting the Common
Agent
To start the Common Agent:
1Log in using the root account.
2Enter the following commands:
cd /opt/3com/VCX/commagent/vcx-scripts/init.d
./commagent start
Stopping the
Common Agent
you can stop the Common Agent using operating system commands or
using EMS.
The Accounting Service (acctxml), Authentication and Directory Service
(vcxdata), Call Records Service (bssxml), and the Call Processing Server
(callp) cannot be viewed from EMS when the Common Agent is stopped.
Using Operating System Commands
To stop the Common Agent using operating system commands:
1Log in to the server running the Common Agent you want to stop using
the root account.
2Enter the following commands:
cd /opt/3com/VCX/commagent/vcx-scripts/init.d
./commagent stop
Using EMS
Use EMS to stop the Common Agent immediately or gracefully.
To stop the Common Agent immediately:
1From the Explorer tab, right-click 3Com SNMP Agent.
2From the pop-up menu, select Maintenance, then select Hard
Shutdown.
To stop the Common Agent gracefully:
1From the Explorer tab, right-click 3Com SNMP Agent.
2From the pop-up menu, select Maintenance, then select Graceful
Shutdown.
A dialog box displays the progress of the command. When the Common
Agent has been restarted, the Working icon changes to a Finished icon.
3Click Close.