Verifying Service Operation 51
If you enable generation of QoS statistics and QDRs, change this setting
to AUTO_CLEAN_IF_NO_LATEST_UPDATE="Y" to enable self-cleaning on
the Accounting service.
The variable AUTO_CLEAN_IF_NO_LATEST_UPDATE_INTERVAL is set to 96
hours (four days) by default. A smaller value initiates the self-cleaning
more often. A larger value allows the QDRs to remain on the Accounting
server longer.
5Save your changes.
You can also configure the Accounting service to be self-cleaning by
modifying the vcx-qos-performance-monitor-xml-mib.mib variables:
■vcxQoSPerformanceMonitorXmlAutoCleanIfLatestStale
■vcxQoSPerformanceMonitorXmlAutoCleanIfLatestStalePeriod
Verifying Service Operation
To determine if the Accounting Service, Authentication and Directory
Service, Common Agent, IP Messaging system, or the Call Processor
associated monitor process is running, log in to the appropriate server as
root and enter:
ps -A | grep cw
In the list that appears, verify that these process names are displayed:
■cw_acctxml — Accounting Service
■cw_vcxdata — Authentication and Directory Service
■cw_cagent — Common Agent
■cw_ipums — IP Messaging System
■cw_procmon — Monitor process associated with the Call Processor
Use the procedures outlined in the next sections to start or stop one of
these processes.
Managing the Common Agent
The Enterprise Management Suite (EMS) connects to the Accounting
Service, Authentication and Directory Service, the Call Records Service,
the IP Messaging Service, or the Call Processor Service using the Common
Agent, which is installed by default on all VCX servers. The Common
Agent is normally running but can be stopped and started using the
console terminal or a Secure Shell (SSH) remote login connection.