142

5 System troubleshooting

Check that drive is properly configured.

Check that onboard IDE controller is enabled in the BIOS Setup Utility.

ODD tray cannot be ejected.

Insert the tip of a paperclip into the small hole on the ODD drive. Slowly pull the tray out from the drive until the tray is fully extended then remove the disc.

ODD drive cannot read a disc.

Do the following:

Make sure you are using the correct type of disc.

Make sure the disc is properly seated in the drive.

Make sure the disc is unscratched.

Make sure all cables are connected to the ODD.

Hard drives are not recognized.

Make sure the drive is not disabled in the system BIOS.

Make sure the drive is connected correctly and the power cable is plugged to the power supply.

Make sure the drive is compatible.

Make sure that you have not exceeded the power budget for the server.

Bootable CD drive is not detected.

Make sure the Boot settings in the system BIOS is configured to allow the CD drive to be the first bootable device.

Page 160
Image 160
Acer R920 Series manual ODD tray cannot be ejected, ODD drive cannot read a disc, Hard drives are not recognized