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Acer
R920 Series
manual
Index 185
Models:
R920 Series
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206 pages
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Troubleshooting
Install
Password
Name Location Default Settings
System LED indicators
Connecting peripherals
Configuring the system OS
Power-on problems
Resetting the system
Hardware diagnostic testing
Page 18
Image 18
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SAS configuration utility
180
SAS RAID configuration utility
182
Index
185
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Contents
Acer Altos R920 Series
User’s Guide
Page
FCC declaration of conformity
FCC notice
Class a equipment
Use conditions
Laser compliance statement
Macrovision copyright protection notice
Remarque à lintention des utilisateurs canadiens
CE Declaration of conformity
Acer Computer Shanghai Limited
Declaration of conformity for EU countries
Russian regulatory certification compliance
Turning the product off before cleaning
Information for your safety and comfort
Safety instructions
Usage warnings
Using electrical power
Safe listening
Product servicing
Disposal instructions
Tips and information for comfortable use
Finding your comfort zone
Taking care of your vision
Developing good work habits
Contents
System upgrade
System Bios
Appendix B Memory configuration 163
System troubleshooting 135
Appendix a Rack mount configuration 149
Appendix C SAS and SAS RAID Configuration utilities 177
Index 185
System tour
Page
Chipset
Features summary
Processor
Memory subsystem
Integrated hardware RAID optional
Media storage
SAS controller
Serial ATA port
Graphic interface
Networking
PCI- Express I/O
Server management
Ports
Operating system and software
Power supply
System fan
External and internal structure
Front bezel
Front panel
Icon Component
Rear panel
Internal components
System boards
Mainboard
Description
Reserved for tape drives
Memory board
Control panel
Button control panel
LCD control panel optional
Control panel button function overview
Control button Function
System LED indicators
Control panel LED indicators
System Description Indicator Status
Color
LAN1
Hot-plug HDD carrier LED indicators
Color Status Description
Hot-swap fan module LED indicators
Color Status Description Indicator
Hot-plug power supply module LED indicators
LAN port LED indicators
Hot-plug PCI Express slot LED indicators
Memory board LED indicators
LED indicator Color Description
Name Location Default Settings
System jumpers
Name Location Default Settings
System setup
Page
Checking the package contents
Setting up the system
Pre-installation requirements
Selecting a site
Connecting peripherals
Turning on the system
Power-on problems
Configuring the system OS
Turning off the system
To turn off the system via software
To turn off the system via hardware
System upgrade
Page
Installation precautions
ESD precautions
Pre-installation instructions
Post-installation instructions
Removing and installing the front bezel
Opening the server
To remove the front bezel
To install the front bezel
Removing and installing the top cover
To remove the top cover
To install the top cover
Removing and installing the processor air baffle
To remove the processor air baffle
To install the processor air baffle
Page
Configuring hot-pluggable components
Removing and installing a hard disk drive
Determining drive status
To remove an HDD
To install an HDD
Page
Removing and installing the system fan
To remove the front system fan assembly
To install the front system fan assembly
Determining fan status
To remove a rear system fan
To install a rear system fan
Removing and installing a power supply
Determining power supply status
To remove a power supply
To install a power supply
Removing and installing a PCI card
Determining PCI slot status
To remove a hot-plug PCI card with OS hot-plug interface
To remove a hot-plug PCI card with hardware interface
Card
To install a new hot-plug PCI card
Configuring cold-pluggable components
Removing and installing the DVD drive
To remove the DVD drive
To install the DVD drive
Installing a 5.25-inch drive
To install a 5.25-inch drive
Page
Processor configuration guidelines
To install a new processor
Upgrading the processor
ThermalBlank
System upgrade
To remove a processor
System upgrade
Page
Removing and installing a memory board assembly
To remove the memory board assembly
Page
To install the memory board assembly
Installing and removing Dimm modules
Dimm module configuration guidelines
Dimm population guidelines
To install DIMMs in the memory board
System upgrade
To reconfigure the system memory
To remove DIMMs on the memory board
Removing and installing a non-hot-plug PCI card
To install a non-hot-plug PCI card
To remove a non-hot-plug PCI card
Configuring server management components
Installing and removing the I/O expansion module
To install the I/O expansion module
System upgrade
To remove the I/O expansion module
Installing and removing the ARMC/3 R2 module
To install the ARMC/3 R2 module
ARMC/3
To remove the ARMC/3 R2 module
Configuring the hardware RAID components
Installing and removing the SAS module
To install the SAS module
System upgrade
To remove the SAS module
System upgrade
To install the RAID activation key and RAID cache
To remove the RAID activation key and RAID cache
Installing and removing the RAID BBU
To install the RAID BBU
To remove the RAID BBU
System Bios
Page
Bios overview
Entering Bios setup
Bios setup menus
Bios setup keyboard commands
Main menu
Parameter Description Option
Disabled
103
Advanced menu
Processor Configuration
Enabled
106
Memory Configuration
Parameter Description
108
Memory RAS and Performance Configuration
RAS Disabled
110
Mass Storage Controller Configuration
ROM
Serial Port Configuration
3F8
2F8
USB Configuration
Set the interrupt request line for the serial Port
114
Seconds
Auto
PCI Configuration
00 GB
116
LAN Configuration
118
NIC2
System Acoustic and Performance Configuration
Closed Loop
Security menu
Setting a system password
Deactivated
No Operation
Changing a system password
Removing an administrator password
Server Management menu
Stay Off
Power Off
124
Minutes
115.2 K
Console Redirection
None
VT100
126
System Information
Intel Remote Management Module Information
Boot Options menu
Xxxxx
Boot Manager menu
Error Manager menu
Exit menu
133
To download the Bios image file
Upgrading the Bios
To record the current Bios settings
To upgrade the Bios
System troubleshooting
Page
Problems following initial system installation
Troubleshooting
Resetting the system
To do this Press
First steps checklist
Hardware diagnostic testing
Verifying proper operation of key system lights
Confirming loading of the OS
Specific problems and corrective actions
Power indicator does not light
Server powers on but turns off often with fault light
HDD activity indicator does not light
Server boot does not complete Post
Server does not recognize all of the processors installed
ODD Optical disk drive activity indicator does not light
ODD drive cannot read a disc
Bootable CD drive is not detected
ODD tray cannot be ejected
Hard drives are not recognized
External device connected to a USB connector does not work
Problems with the network
New memory modules installed are not detected
Network status indicator does not light
Network activity indicator does not light
Diagnostics pass but the connection fails
Controller stopped working when an adapter was installed
Server hangs when the drivers are loaded
No characters appear on the screen
Characters are distorted or incorrect
System cooling fan do not rotate properly
Page
148 System troubleshooting
Appendix a Rack mount configuration
Page
Rack installation information
Rack installation precautions
152 Appendix a Rack mount configuration
Rack mount configuration
Vertical mounting hole pattern
Installing the system into the rack
To install the system into a four-post rack
156 Appendix a Rack mount configuration
157
Fully extend the mounting rails on the rack
159
160 Appendix a Rack mount configuration
161
162 Appendix a Rack mount configuration
Appendix B Memory configuration
Page
Introduction
Memory board installation order
Population with one memory board
Fbdimm module population order
Single and dual channel population
Population with two memory boards
Population with four memory boards
Memory sparing population
Dimm
Memory mirroring population
Memory configuration
Dual-channel mode
To configure memory to maximum performance mode
Single-channel mode
To configure memory to single-channel mode
Memory sparing mode
Spare memory configurations
To configure memory to memory sparing mode
Dual-ranked memory sparing
Memory mirroring mode
To configure memory to memory mirroring mode
Set the Select Memory RAS Configuration to Mirroring
SAS RAID
Page
Overview
Loading the factory default settings
SAS configuration utility
Starting the SAS configuration utility
Creating a RAID1 volume with a hot spare disk
Initializing the RAID volume
Exiting the SAS configuration utility
SAS RAID configuration utility
Starting the SAS hardware RAID configuration utility
Creating and initialing a RAID volume
Assigning a hot spare disk
184 Appendix C SAS and SAS RAID configuration utilities
Index
186
187
188
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