Troubleshooting

Symptom Charts/Miscellaneous - 39

 

 

 

PowerBook G3 Series Troubleshooting

Flowchart (continued)

1

 

 

 

 

 

 

 

 

Go to

 

 

 

 

 

 

 

 

Start

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Does

 

 

Does

1.

Boot with extensions off.

the

No

No 2.

Boot with Disk Tools

the flashing

PowerBook continue

 

 

question mark

 

 

 

Update Driver.

 

 

to boot to the

 

 

3.

Replace the hard drive.

 

 

appear?

desktop?

 

 

4.

Replace the I/O logic

 

 

 

 

 

Yes

 

 

 

Yes

 

 

 

board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.Reset PRAM.

2.Boot from Disk Tools.

3.If hard drive appears, reinstall system software.

4. If hard drive doesn't appear,see ifDrive Setup can reformat it.

5.Replace the hard drive connector card.

6.Replace the hard drive.

7.Replace the I/O logic board.

Do the

trackpad and No keyboard function?

Yes

Insert a known-good disk into the floppy disk drive and try to initialize it.

1.Reset PRAM.

2.Check the trackpad and keyboard cables.

3. Replace the trackpad and keyboard cables.

4.Replace the trackpad.

5.Replace the keyboard.

6.Replace the PMU board.

7.Replace the I/O logic board.

Does the

No

disk

 

 

initialize?

 

1.Replace the floppy drive cable.

2.Replace the floppy drive.

Yes

END

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Apple M4753 manual PowerBook G3 Series Troubleshooting Flowchart, Start