Troubleshooting | Symptom Charts/Video - 11 | |
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Video
Partial or full row of pixels is always on or never comes on in an active matrix display
Note: A certain number of defects are inherent in display technology and vary by many factors, including type of technology. If you suspect that your display contains an abnormal number of defects, call Apple Technical Support.
Caution: Do not use a metal screwdriver to reseat the display cables, or shorting could result. Use a plastic or nylon tool.
1Check display cables and connections.
2Replace data display cable (international only).
3Replace display (international only).
4Replace I/O logic board.