TroubleshootingSymptom Charts/Modem - 29
Modem
No dial tone | 1 | Verify |
| 2 | Verify cable is not plugged into Ethernet. Modem is located on |
| 3 | the left side of unit, in front of PC card doors. |
| If using Apple Remote Access 3.0, select Ignore Dial Tone in | |
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| the modem control panel. If the modem connects with this |
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| setting selected, try another phone line. If using a terminal |
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| or communications program, enter atx1 to disable tone |
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| detection. To reset the modem back to the factory settings, |
| 4 | enter atz. |
| Replace modem. | |
No internal modem | 1 | Verify unit has modem (under door on left side of unit). |
selection available | 2 | Remove keyboard and verify modem is properly connected. |
| 3 | Verify correct modem software is installed and selected. |
| 4 | Replace modem. |
