Troubleshooting

Clearing Jams

4

Open and close the front cover to reset

the machine.

If you are using the multi-purpose tray, close it before opening the front cover. To open the front cover, push the open button (A).

Be careful not to get your fingers caught.

●Duplex Unit

When <OPEN PRINTER COVER> or <PAPER JAM/LIFT PANEL TO OPEN> appears on the display, remove jammed paper from the duplex unit.

1

Pull out the paper cassette.

2

Hold the paper cassette with both hands

and remove it from the machine.

3

Open the duplex print transport guide,

holding its tab (A) on the left side inside

of the machine.

4

Hold both sides of any jammed paper and

gently pull it out.

Do not force a jammed paper out of the machine.

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