Error Codes (D1180/D1170/D1150)

 

 

 

 

 

 

Error Code

Description

 

Action

 

0009

The paper has run out or the paper cassette is

Load the paper or reset the paper cassette

 

 

not set properly.

properly.

 

 

 

 

 

0012

You could not send because the recipient’s

Contact the recipient and ask them to load the

 

 

machine is out of paper.

paper.

 

 

 

 

 

0018

There is no reply when you redial. You could not

Check that the recipient’s line is not engaged

 

 

send, because your fax signal was not returned

and try again from the beginning.

 

 

as the recipient’s line was engaged.

 

 

 

 

 

 

 

0037

The memory is full.

Print, send, or delete any documents stored in

 

 

 

memory.

 

 

 

 

 

0703

The memory for image data is full when sending

– Wait a few moments, and then try sending

 

 

color documents.

again after other send jobs are complete.

 

 

 

– Erase documents stored in memory. If the

 

 

 

machine still does not operate normally, turn

 

 

 

the main power OFF, and then back ON.

 

 

 

 

 

0705

The send operation was interrupted because

– Change the setting for <MAX TX

 

 

the size of the image data is larger than that

DATA SIZE> in <E-MAIL SETTINGS>

 

 

specified in <MAX TX DATA SIZE> in <E-

in <COMMUNICATIONS> in <SYSTEM

 

 

MAIL SETTINGS> in <COMMUNICATIONS> in

SETTINGS>.

 

 

<SYSTEM SETTINGS>.

– Select a lower resolution.

 

 

 

 

 

0751

The server is not functioning. The network is

– Check the recipient’s address.

 

 

down (the server is unable to connect to the

– Check that the network is up.

 

 

network or was disconnected).

 

 

 

 

 

 

 

0752

– The SMTP server name for e-mail is not

– Check the SMTP server name in <SMTP

 

 

correct.

SERVER> in <E-MAIL/I-FAX> in <NETWORK

 

 

 

SETTINGS> in <SYSTEM SETTINGS> matches

 

 

 

the SMTP server address you checked in

 

 

 

“Checking Your E-mail Account,” in the e-

 

 

 

Manual.

Troubleshooting

 

– The domain name or e-mail address may not

– Check that domain name in <DOMAIN

 

 

 

be set.

NAME> in <HOST/DOMAIN NAME> in <DNS

 

 

 

SETTINGS> in <IPv4 SETTINGS> in <TCP/IP

 

 

 

SETTINGS> in <NETWORK SETTINGS> in

 

 

 

<SYSTEM SETTINGS> is set correctly.

 

 

 

– Check that e-mail address in <E-MAIL

 

 

 

ADDRESS> in <E-MAIL/I-FAX> in <NETWORK

 

 

 

SETTINGS> in <SYSTEM SETTINGS> is set

 

 

 

correctly.

 

 

– The mail server is not functioning.

– Ask the network administrator to check that

 

 

 

the mail server is operating properly.

 

 

– The network is down.

– Ask the network administrator to check that

 

 

 

the network is operating properly.

 

 

– While e-mail messages were being sent in

– Try sending several times. If the error persists,

 

 

color, some error occurred.

ask the network administrator to check that

 

 

 

the network is operating properly.

 

 

 

 

 

 

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