Display Messages

 

 

 

Message

Description

Action

CHECK DOCUMENT

A document jam may have occurred in the

Remove the jammed document.

 

ADF.

 

 

 

 

 

COLOR MODE IS SET

You have specified multiple recipients when

When using a color sending, you can specify

CANNOT MULTI DEST

using a color sending.

only one recipient. Send one by one, or use

TX

 

black and white sending.

 

 

 

 

DATA ERROR

The machine may have trouble.

Press [Start] to restore all settings to the

PRESS START KEY

 

 

default. If the message persists, contact

 

 

Canon Customer Care Center.

 

 

 

DOCUMENT TOO

The document fed from the ADF is longer

– Scan the document on the platen glass.

LONG

than 24 7/8” (630 mm), or is not feeding

– Reduce the length of the document to

 

correctly.

within 24 7/8" (630 mm), then try again.

 

 

 

FEEDER PAPER JAM

A document jam may have occurred in the

Remove the jammed document.

CHECK THE FEEDER

ADF.

 

 

 

 

 

INITIALIZING...

This message appears when turning ON the

Wait until the message disappears.

PLEASE WAIT

main power switch, or when the machine is

 

 

 

not ready for printing.

 

 

 

 

 

LOAD CORRECT

The size of the paper in the paper cassette

Load the correct size paper or change the

PAPER

or multi-purpose tray is different from that

paper size in <CASSETTE 1>, <CASSETTE

 

of the paper specified in <CASSETTE 1>,

2> (optional) or <MP TRAY>, which are

 

<CASSETTE 2> (optional) or <MP TRAY>,

displayed by pressing [Paper Settings]. For

 

which are displayed by pressing [Paper

details, see “If <LOAD CORRECT PAPER> is

 

Settings].

displayed,” on p. 12-23.

 

 

 

LOAD PAPER

– No paper is loaded in the paper cassette

– Load paper correctly. Then press [OK] when

 

or multi-purpose tray when copying or

using the paper cassette.

 

printing.

 

 

 

– No paper is loaded in the paper cassette

– Load paper correctly. Then press [OK] when

 

or multi‑purpose tray when printing a

using the paper cassette.

 

received document.

For report or list, set the paper size to

 

Or, when printing a report or list, this

<A4>, <LTR>, <LGL>, <FLSP>, <OFICIO>,

 

message appears if the paper size is not

<B-OFI>, or <M-OFI>, and then load paper

 

appropriate for printing a report or list

of the same size.

 

even if paper is loaded. This error message

 

 

 

appears with one of the messages below.

 

 

 

<CHANGE REG’D SIZE/→PAPER SETTINGS>

 

 

 

<CANNOT PRINT RX DATA/FIX ERROR TO

 

 

 

PRINT>

 

 

 

 

 

 

Troubleshooting

12-15