Error Codes (D1180/D1170/D1150)

Error Codes (D1180/D1170/D1150)

An error code is a four-digit code shown on an ERROR TX REPORT or an RX ERROR REPORT when an error occurs.

For details on reports, see “Summary of Reports and Lists,” in the e-Manual.

See the table below for individual error codes.

 

Error Code

Description

Action

Troubleshooting

 

 

 

0001

A document may be jammed.

Remove the jammed document. (See “Clearing

 

 

Jams,” on p. 12-2.)

 

 

 

 

 

 

 

 

0003

– An attempt was made to send a document of

– Divide the document into smaller parts and

 

 

24 7/8" (630 mm) or longer from the ADF.

send from the platen glass.

 

 

– A document takes a long time to send

– Reduce the scanning resolution before

 

 

because it contains too much data.

sending.

 

 

– A document takes a long time to receive.

– Contact the other party and ask them to

 

 

 

reduce their scanning resolution or divide the

 

 

 

document into smaller parts for sending.

 

 

 

 

 

0005

– The other fax machine did not respond within

– Send the document again. Contact the other

 

 

35 seconds.

party and have them check their fax machine.

 

 

 

If you are making an overseas call, add a

 

 

 

pause to the number.

 

 

– The other party may not be using a G3 fax

– Check with the other party and send the

 

 

machine.

document to a G3 fax machine. If the other

 

 

 

party does not have a G3 fax machine, try

 

 

 

sending your document using a transmission

 

 

 

mode the other party’s fax machine supports.

 

 

 

 

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