Loading Paper

When loading paper into the multi-purpose tray, align the paper stack neatly between the slide guides. If the paper is not loaded correctly, a paper jam may occur.

If you are printing on heavyweight paper or envelopes using the multi-purpose tray, and find that the paper or envelopes are not being fed smoothly or evenly through the multi- purpose tray, remove the paper or envelopes, curl the feeding edges upward approximately 1/8” (3 mm), and then reload the paper or envelopes. Curling the feeding edges enables the rollers to grip the paper or envelopes as they are fed into the machine from the multi- purpose tray.

Media Print and Documents

If there are instructions on the paper package about which side of the paper to load, follow those instructions.

When the paper is loaded into the multi- purpose tray, the side facing down is the one printed on.

If problems, such as poor print quality or paper jams occur, try turning the paper stack over and reload it.

If you are loading envelopes into the multi- purpose tray:

Take five envelopes, loosen them as shown, and then stack them together.

Repeat this step five times for each set of five envelopes.

Place the envelopes on a clean, level surface, and press all the way around the envelopes by hand, in the direction of the arrows, to remove any curls. Repeat this step five times for each set of five envelopes.

Take particular care to spread the envelopes out in the direction that they will be fed.

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