Error Codes (D1180/D1170/D1150)

 

 

 

 

 

 

Error Code

Description

 

Action

 

0802

– The name of the SMTP server is not correct.

– Check the SMTP server name in <SMTP

 

 

 

SERVER> in <E-MAIL/I-FAX> in <NETWORK

 

 

 

SETTINGS> in <SYSTEM SETTINGS> matches

 

 

 

the SMTP server address you checked in

 

 

 

“Checking Your E-mail Account,” in the e-

 

 

 

Manual.

 

 

– The domain name of the DNS server is not

– Check that domain name in <DOMAIN

 

 

correct.

NAME> in <HOST/DOMAIN NAME> in

 

 

 

<DNS SETTINGS> in <TCP/IP SETTINGS>

 

 

 

in <NETWORK SETTINGS> in <SYSTEM

 

 

 

SETTINGS> is set correctly. (See “Setting DNS,”

 

 

 

in the e-Manual.)

 

 

– The name of the DNS server is not correct.

– Check that <PRIM. DNS SERVER> and

 

 

 

<SECOND DNS SERVER> in <DNS SETTINGS>

 

 

 

in <TCP/IP SETTINGS> in <NETWORK

 

 

 

SETTINGS> in <SYSTEM SETTINGS> is set

 

 

 

correctly. (See “Setting DNS,” in the e-Manual.)

 

 

– Connection to the DNS server failed.

– Ask the network administrator to check that

 

 

 

the DNS server is operating properly.

 

 

 

 

 

0804

You have no privilege to access the folder.

Change the setting on the server to enable

 

 

 

access to the folder.

 

 

 

 

 

0806

– An incorrect user name or password was

– Change the user name or password.

 

 

specified for the sending of a file to a file

 

 

 

 

server.

 

 

 

 

– An incorrect destination was specified for the

– Check the e-mail address.

 

 

sending of an e-mail message.

 

 

 

 

 

 

 

0810

– A POP (Post Office Protocol) server connection

– Check the POP server name in <E-MAIL/I-

 

 

error occurred while receiving an I-fax.

FAX> in <NETWORK SETTINGS> in <SYSTEM

Troubleshooting

 

 

SETTINGS>. Confirm that the POP server is

 

 

 

 

 

functioning normally. Check the network

 

 

 

status.

 

 

– The POP server returned an error during the

– Check the POP server name in <E-MAIL/I-

 

 

connection.

FAX> in <NETWORK SETTINGS> in <SYSTEM

 

 

 

SETTINGS>. Confirm that the POP server is

 

 

 

functioning normally. Check the network

 

 

 

status.

 

 

– A timeout error occurred on the server while

– Check the POP server name in <E-MAIL/I-

 

 

connecting to the POP server.

FAX> in <NETWORK SETTINGS> in <SYSTEM

 

 

 

SETTINGS>. Confirm that the POP server is

 

 

 

functioning normally. Check the network

 

 

 

status.

 

 

 

 

 

0812

The POP password setting is incorrect.

Check the POP server password in <E-MAIL/I-

 

 

 

FAX> in <NETWORK SETTINGS> in <SYSTEM

 

 

 

SETTINGS>.

 

 

 

 

 

 

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