Message | Action |
This group dial cannot be used. | You dialed a coded speed dialing number in which a group is registered |
Coded dial *## | either with [Hook] pressed. |
| A coded speed dialing number in which a group is registered cannot be |
| dialed in such ways. |
|
|
This group dial cannot be used. | You dialed a |
registered either with [Hook] pressed. | |
| A |
| be dialed in such ways. |
|
|
Auto redial | The machine is waiting to redial the recipient’s number because the line |
| was busy or the recipient did not answer when you tried to send a |
| document. Wait for the machine to automatically redial the number. If you |
| want to cancel automatic redialing, wait until the machine starts dialing |
| the number, press [Stop/Reset], then follow the instructions on the LCD. |
| You can also delete the document from memory. See “Printing or Deleting |
| a Document in Memory” on page 114. |
|
|
Hang up the phone. | The handset is not placed in the handset cradle correctly. Replace the |
| handset correctly. |
|
|
Try again in black & white. | The recipient’s fax machine is not |
| resend the faxes. Alternatively, you can set <Color TX> to <Send in black |
| & white>. |
|
|
Failed to connect. | The telephone line cable with a modular plug is not plugged in properly, or |
| <Dial tone detect> is set to <ON>. Make sure that the cable is plugged in |
| properly, and resend the fax after a while. If you still cannot send the fax, |
| set <Dial tone detect> to <OFF>. |
|
|
Received in memory. | The machine was not able to print the received fax, either because the |
| paper size setting is incorrect or the ink is running low or has run out, and |
| the fax is stored in memory. |
| Correct the paper settings (see “Changing the Print Settings” on page 37) |
| or replace the ink tank (see “Replacing an Ink Tank” on page 142) and then |
| print the fax from memory. (See “Printing or Deleting a Document in |
| Memory” on page 114.) |
|
|
Busy/no signal | z The telephone number you dialed is busy. |
| Try dialing again after waiting for a moment. See “Redialing a Busy |
| Number” on page 112. |
| z The fax number dialed was incorrect. |
| Check the fax number and dial again. |
| z The recipient’s fax machine is not working. |
| Contact the recipient and have them check their fax machine. |
| z The recipient is not using a G3 machine. |
| Contact the recipient and ask them to send or receive the document |
| using a G3 machine. |
| z The touch tone/rotary pulse setting on your machine is incorrect. |
| Set your machine to the setting that matches your telephone line. See |
| “Setting the Telephone Line Type” on page 81. |
| z The receiving fax machine did not answer within 55 seconds (after all |
| automatic redialing attempts). |
| Contact the recipient and have them check their fax machine. For an |
| overseas call, add pauses to the registered number. |
Memory is full. | The machine’s memory is full because it has received too many |
| documents, or a very long or detailed document. |
| Contact the sender and have him/her divide and resend them. |
|
|
164 | Troubleshooting | Chapter 11 |