Cause | Action |
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Ink is running low or ink has run out. Received faxes are stored in memory and not printed if the ink is running low or has run out. Replace the ink tank (see “Replacing an Ink Tank” on page 142) and print the fax from memory. (See “Printing or Deleting a Document in Memory” on page 114.)
Note
Faxes received in the fax mode start printing automatically after the ink tank is replaced.
*1 LGL may not be available depending on the country of purchase.
Cannot Receive Faxes Automatically
Cause | Action |
The receive mode displayed on the | If the receive mode is <Manual RX>, you cannot receive faxes unless you |
bottom left of the LCD is not <FAX | pick up the handset and either press [Color] or [Black], or dial the remote |
only>, <Ans. machine connect.>, | receiving ID. |
<FAX/TEL auto switch>, <DRPD>*1, | If you want to receive faxes automatically, which means not having to do |
or <Network switch>. | anything when you are sent a fax, set the receive mode to <FAX only>, |
| |
| <Ans. machine connect.>, <FAX/TEL auto switch>, <DRPD>*1, or |
| <Network switch>. See “Receive Modes” on page 119. |
| If the receive mode is <Ans. machine connect.>, connect an answering |
| machine to the machine and check that a message plays back when the |
| answering machine answers. |
|
|
*1 This setting is only available in US and Canada.
Machine Does Not Switch Automatically between Voice and Fax Calls
Cause | Action | |
The receive mode displayed on the | There will be no automatic switching between voice and fax calls unless | |
bottom left of the LCD is not <Ans. | the receive mode is set to <Ans. machine connect.>, <FAX/TEL auto | |
machine connect.>, <FAX/TEL auto | switch>, <DRPD>*1, or <Network switch>. | |
switch>, <DRPD>*1, or <Network | If the receive mode is <Ans. machine connect.>, connect an answering | |
switch>. | ||
machine to the machine and check that a message plays back when the | ||
| ||
| answering machine answers. | |
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|
*1 This setting is only available in US and Canada.
Quality of Received Fax is Poor
Cause | Action | |
<ECM RX> is set to <OFF>. | Set <ECM RX> to <ON>. See “ECM RX” on page 139. | |
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| |
The sender's original document or | The image quality of the fax is mainly determined by the sender's fax | |
fax machine is dirty. | machine. Contact the sender and check whether the scanning area of his/ | |
| her fax machine is not dirty. | |
|
| |
ECM sending/receiving is not | z On your machine, set <ECM RX> to <ON>. (See “ECM RX” on page 139.) | |
enabled although the line/ | z Contact the sender and check that his/her machine is set to enable | |
connection is poor. | ||
ECM sending. | ||
| ||
| z If the sender's or receiver’s fax is not | |
| sent/received in the standard mode | |
| z Reduce the reception start speed. See “RX start speed” on page 140. |
Chapter 11 | Troubleshooting | 185 |