Cause

 

 

 

Action

Unnecessary print jobs are queued./

Restart your computer. It may solve the problem.

Computer problems

Delete an undesired print job, if there is any. Use Canon IJ Status Monitor

 

 

in Windows or Printer Setup Utility (or Print Center) in Macintosh for the

 

deletion.

 

 

 

 

 

 

 

 

 

 

1. Open the printer properties dialog box.

 

2. Click the [Maintenance] tab and then [View Printer Status].

 

3. Click [Display Print Queue].

 

4. Select [Cancel All Documents] in the Printer menu.

 

 

Note

 

In Windows Me or Windows 98

 

 

Select [Purge Print Documents] in the [Printer] menu.

 

In Windows XP or Windows 2000

 

 

[Cancel All Documents] may not be selected.

 

5. When the confirmation message is displayed, click [Yes].

 

 

The print job is deleted.

 

 

 

 

 

 

 

1. Click the printer's icon in the Dock and display the list of print jobs in

 

progress.

 

 

When using Mac OS X v.10.2, click the printer icon in the Dock to start

 

 

[Print Center] and then double-click the name of your machine under

 

 

[Printer List] to display the list of print jobs.

 

2. Click to select an undesired document and click .

 

 

The print job is deleted.

 

 

The machine has been printing

If so, the Print Head will overheat. To protect the Print Head, printing will

continuously over a long period.

stop temporarily and resume after a period of time. Interrupt printing when

 

appropriate, turn OFF the machine, and wait at least 15 minutes.

 

 

Caution

 

The area around the Print Head may become extremely hot. Do not under

 

any circumstances touch it.

 

 

You are printing high-resolution

If you are printing high-resolution documents, processing the data will

documents such as photographs or

take time, and printing will appear to have stopped depending on your

illustrations.

computer or environment. Wait until data is processed. If you are printing

 

a document with a large printing area (with small margins) or are printing

 

multiple sets, printing may stop to allow the ink time to dry.

 

 

Incorrect page size is selected.

Ensure that the page size setting matches the size of the paper loaded in

 

the machine:

 

z Check the Page Size setting from within your application to ensure that

 

 

it matches the size of the paper loaded.

 

z Check [Page Size] on the [Page Setup] tab in the printer properties

 

 

dialog box of the printer driver (Windows) or the [Page Setup] dialog

 

 

box of the printer driver (Macintosh) to ensure that it matches the size

 

 

of the paper loaded.

 

 

 

 

 

168

Troubleshooting

Chapter 11