„Trouble scanning with Multi-Scan or Multi-Crop function

Cause

Action

The original is positioned outside

Check the position of the original on the Platen Glass. Observe the

the supported area.

following when using the Multi-Scan or Multi-crop function.

 

z There should be a gap of at least 0.4" / 10 mm between the edge of the

 

Platen Glass and originals.

 

z Leave at least 0.4" / 10 mm between the originals.

 

z A maximum of 10 originals can be scanned at once.

 

z If an original is slightly crooked on the Platen Glass-within 10 degrees

 

of true-the image is automatically straightened.

 

z The Multi-Scan function only works with rectangular originals such as

 

photos.

 

z Originals that are not rectangular (irregularly shaped, close-cropped

 

photos) cannot be detected correctly.

 

z Originals must be at least as large as approx. 1"/25 mm square.

 

 

Error arising from application

Some application software do not support multiple image scanning. Scan

software specifications.

each item individually without using the Multi-Scan or Multi-Crop function.

 

 

„Slow scanning speed

 

Cause

Action

 

Resolution is set higher than

To view the image on a monitor, set the output resolution to 75 dpi. To

 

necessary.

print, set the output resolution to a value such as 300 dpi.

 

 

 

 

Image correction features such as

Set [Reduce Dust and Scratches], [Fading Correction], and [Descreen] to

 

dust and scratch reduction, fading

[OFF] in the [Image Settings] section of the Advanced Mode of ScanGear

 

correction, and descreening are

MP.

 

enabled in ScanGear MP.

 

 

 

 

 

 

 

 

 

 

 

 

 

„“There is not enough memory.” message is displayed

Cause

Action

There is not enough memory to

Exit any application software that are running, and try to run this software

continue scanning.

again.

 

 

190

Troubleshooting

Chapter 11