Cause |
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| Action |
Paper Feed Roller is dirty. | Follow the steps described below to clean the Paper Feed Rollers. | |||
| Cleaning the Paper Feed Rollers consumes them, so perform this | |||
| procedure only when necessary. | |||
| 1. Press [ON/OFF] to turn on the machine, then remove any paper from the | |||
| Auto Sheet Feeder and Cassette. See “Turning on the Machine” on | |||
| page 18. |
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| |
| 2. | Use [Feed Switch] to select the paper source to clean. | ||
| 3. | Use [ | ] or [ | ] to select <Roller cleaning> from the <Maintenance> |
| and press [OK]. |
| ||
| 4. | Use [ | ] or [ | ] to select <Yes> on the Roller cleaning confirmation |
| screen and then press [OK]. | |||
|
| The Paper Feed Roller will rotate as it cleans. | ||
| 5. | Repeat steps 3 and through 4 two times. | ||
| 6. | Load three or more sheets of | ||
| the paper source you selected in step 2. | |||
| 7. | Repeat steps 3 and through 4 three times. | ||
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| The paper that is loaded in the machine will feed through the machine | ||
|
| and be ejected. |
| |
| If there are no signs of improvement after performing three times, contact | |||
| the Canon Customer Care Center. | |||
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Inappropriate media type is used. | z Check to see if the paper you are printing on is too thick or curled. | |||
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| See “Media types you cannot use” on page 24. | ||
| z Note that smudging may occur at the top and bottom edges of the | |||
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| paper when using Borderless Printing. Ensure that the paper you are | ||
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| using is compatible with Borderless Printing. Refer to the Printer Driver | ||
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| Guide. |
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Chapter 11 | Troubleshooting | 171 |