Cannot Send a Fax Clearly
Cause | Action | |
The document is not loaded | z Remove the document, then reload it on the Platen Glass or in the ADF. | |
correctly, or the Platen Glass or the | See “Loading Documents to Copy, Fax, or Scan” on page 19. | |
inner side of the Document Cover is | ||
z Clean the Platen Glass or the ADF and reload the document. See | ||
dirty. | “Cleaning Your Machine” on page 154. | |
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The image quality setting or the | On the LCD, set an image quality suitable and a scan contrast suitable for | |
scan contrast setting is not suitable | the document. See “Before Sending Faxes” on page 106. | |
for the document. |
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| |
The document is not loaded with the | When loading the document on the Platen Glass, the side to be scanned | |
side to be scanned face down. | should be face down. When loading in the ADF, the side to be scanned | |
| should be face up. | |
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| |
You are scanning thick (max. 3/4 in./ | Press on the Document Cover with your hand when scanning. | |
20 mm) or curled documents. |
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Repeated Errors Occur When You Send a Fax
Cause | Action |
The telephone line condition or the | Reduce the transmission start speed. See “TX start speed” on page 139. |
connection is poor. | If there is a poor line or connection, reducing the transmission start speed |
| may correct the error. |
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Telephone Problems
Cannot Dial
Cause | Action |
The telephone line is not correctly | Check that the telephone line is connected correctly. Refer to the Easy |
connected. | Setup Instructions. |
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|
The telephone line type is not set | Check the telephone line type setting and change it as necessary. See |
correctly. | “Setting the Telephone Line Type” on page 81. |
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Telephone Disconnects During a Call
Cause | Action |
The power cord, the telephone line, | Check that the power cord, the telephone line, and the telephone (or |
or the telephone (or another external | another external device such as an answering machine or a computer |
device such as an answering | modem) are connected securely. |
machine or a computer modem) is |
|
not connected securely. |
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Chapter 11 | Troubleshooting | 187 |