„Scanned image not displayed properly

Cause

 

 

Action

Scanned image prints out enlarged

Set the printing size in the application software.

(reduced).

 

 

 

 

 

Scanned image enlarged (reduced)

z Change the display setting in the application software.

on the computer monitor.

 

 

 

 

 

 

 

 

 

 

z Images opened in [Paint] or [Imaging] may be displayed in full size and

 

 

you may not be able to reduce its display size. Open the image in an

 

 

application software supplied with the scanner instead. Refer to the on-

 

 

screen manual for each application software for the detailed

 

 

procedures.

 

z Change the resolution setting in the scanner driver and rescan. The

 

 

higher the resolution, the larger the resulting image will be.

 

z Some application software do not display clear images at small image

 

 

display settings. Set the scale to 100%.

 

 

Scanned image won’t open.

The file name extension is not supported by the application software.

 

Rescan the image using an application software, and change the file name

 

extension when saving the image. Refer to the on-screen manual for each

 

application software for the detailed procedures.

 

 

 

 

„Trouble scanning with MP Navigator

Cause

Action

The original may not be scanned

Set the [Document Size] to the actual size of the original, and scan it

correctly when [Document Size] is

again. If the size you need cannot be set, scan to a larger size and trim it.

set to [Auto Detect].

For more information, refer to the Scan Guide.

 

 

„Image position and size incorrect when scanning from the machine's operation panel

Cause

Action

MP Navigator settings do not match

Set the MP Navigator [Document Type] and [Document Size] to match

the originals

those of the originals being scanned. For more information, refer to the

 

Scan Guide.

 

 

„Scanned image is slanted although document is set properly

Cause

Action

When the [Correct the inclination of

Clear the [Correct the inclination of text documents] check box in MP

text documents] check box is

Navigator, then rescan the document. For more information, refer to

selected, scanning may not be

"[Scan Settings] Dialog Box" under "Using MP Navigator" in the Scan

performed properly depending on

Guide.

the document.

 

 

 

„Scanned image is rotated although document is set properly

Cause

Action

When the [Detect the orientation of

Clear the [Detect the orientation of text documents and rotate images]

text documents and rotate images]

check box in MP Navigator, then rescan the document. For more

check box is selected, scanning may

information, refer to "[Scan Settings] Dialog Box" under "Using MP

not be performed properly

Navigator" in the Scan Guide.

depending on the document.

 

 

 

Chapter 11

Troubleshooting

191