Back of Paper is Smudged/Paper Does Not Feed Properly/Printed Surface is Scratched
Cause | Action |
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|
Inside of the machine is dirty. | If the inside of the machine is dirty, printed paper may be smudged. |
| Follow the steps described below to clean the inside of the machine. |
| 1. Press [ON/OFF] to turn on the machine, then remove any paper from the |
| Auto Sheet Feeder and Cassette. See “Turning on the Machine” on |
| page 18. |
| 2. Place the only one sheet of |
| horizontally fold it in half. |
| 3. Unfold the paper, and load the paper in the Auto Sheet Feeder with the |
|
4.Use [ 
] or [ 
] to select <Bottom plate cleaning> from the <Maintenance> and press [OK].
5.Use [ 
] or [ 
] to select <Yes> on the Bottom plate cleaning confirmation screen and then press [OK].
The paper that is loaded in the machine will feed through the machine and be ejected.
If protrusions inside the machine are stained, wipe ink off the protrusions using a swab or the like.
Important
Before cleaning, be sure to turn off the machine.
170 | Troubleshooting | Chapter 11 |