Cause

 

 

 

 

Action

 

 

Thick paper is used.

If you set the machine to prevent paper abrasion, the clearance between

 

the Print Head and the loaded paper is widened.

 

If the printing surface is abraded even with the media type set correctly to

 

match the loaded paper, set the machine to prevent paper abrasion.

 

When copying or printing directly, see “If printing surface abrasion is not

 

resolved even after taking the actions above:” on page 173.

 

When printing from a computer, follow the procedure below.

 

 

 

 

 

 

 

 

 

 

 

 

1.

Open the printer properties dialog box.

 

2.

Click the [Maintenance] tab and then [Custom Settings].

 

 

 

Important

 

In Windows XP or Windows 2000

 

 

 

When not logged on as a computer administrator or Administrators,

 

 

 

you cannot open the [Custom Settings] dialog box.

 

 

 

For further information on how to log on as an administrator, refer to

 

 

 

your Windows documentation.

 

3.

Select the [Prevent paper abrasion] check box and click [Send].

 

4.

Click [OK] when the confirmation message appears.

 

 

 

 

 

 

 

 

 

1.

Open the [Canon IJ Printer Utility] dialog box.

 

2.

Select [Custom Settings] from the pop-up menu.

 

3.

Select [Prevent paper abrasion].

 

 

 

Note

 

Clear the [Prevent paper abrasion] check box once printing is complete.

 

When [Prevent paper abrasion] is selected in the printer properties dialog

 

box (Windows) or selected from [Custom Settings] in the Canon IJ Printer

 

Utility dialog box (Macintosh), the setting is also applied under direct

 

printing with the digital camera.

 

 

Paper is curled.

If all four corners or the printing surface of the paper is curled, the paper

 

may become dirty or the paper may not feed properly. Use the paper after

 

correcting paper curl as follows.

 

1. Face up the printing surface (A), and cover it with a non-printing regular

 

paper to avoid staining or scratching the surface.

 

2.

Roll up the paper in a direction opposite to paper curl as the figure

 

below.

(A)

3.Check the printing paper if paper is corrected within approximately 2 to

5 mm / 0.08 to 0.2 in (B).

(A)

(B)

It is recommended to print the curl-corrected paper one sheet at a time.

172

Troubleshooting

Chapter 11