Cannot Connect to the Computer Properly
Printing Speed is Slow / USB 2.0
Cause | Action |
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|
Your environment is not fully | If your environment is not fully compatible with USB 2.0 |
compatible with USB 2.0 | printer will operate at a lower speed provided under USB 1.1. In this case, |
| the machine operates properly but printing speed may slow down due to |
| communication speed. |
| Check the following to ensure that your computer environment supports |
| USB 2.0 |
| z The USB port on your computer supports USB 2.0 |
| connection. |
| z Both the USB cable and USB hub support USB 2.0 |
| connection. |
| Be sure to use a certified USB 2.0 |
| recommended to use the cable no longer than 9.8 feet (3 meters). |
| z Your computer supports the USB 2.0 |
| Obtain the latest version of the USB 2.0 |
| your computer. |
| z The USB 2.0 |
| Obtain the latest version of the USB 2.0 |
| your computer. |
Important
For how to confirm the points above, contact the manufacturer of your computer, USB cable, or USB hub, as appropriate.
When You Connect to a Computer Running Windows XP, the Screen Shows the Warning Message “This device can perform faster” or “High- SPEED USB Device Plugged into
Cause | Action |
You connect to a computer that does | Your environment is not fully compatible with USB 2.0. |
not support USB 2.0 | See “Printing Speed is Slow / USB 2.0 |
| |
| Work” on page 183. |
|
|
Problems Receiving Faxes
Cannot Receive a Fax
Cause | Action |
The machine is not on. | z You cannot receive faxes if the power is turned off. Press [ON/OFF] to |
| turn the power on. |
| z After a power failure or disconnecting of the power cord, press [ON/ |
| OFF] to turn the power on. |
|
|
The machine's memory is full. | Either print or delete documents in memory (see “Printing a List of |
| Documents in Memory” on page 113) to free up memory. Then ask the |
| sender to resend the fax. |
|
|
Chapter 11 | Troubleshooting | 183 |