DMD error, Lamp strike failure | Christie Digital Systems CX50

Section 3: Operation

attention of a qualified service technician. The specific pattern of flashing indicates the 2-digit code identifying the type of problem encountered—the number of yellow flashes represents the first digit and the number of red flashes indicates the second digit. Consult Table 3.2 for a description of the error. Press Exit on the keypad to acknowledge the error - the POWER LED will stop flashing and go to a solid green color. Try resetting the projector by powering it off and on again, cooling when necessary. Service the projector, if necessary. Contact your dealer if the problem persists.

Table 3.2. Error LED Status

Error Power LED Fan LED Lamp LED Description Code

12		z		DMD error
12				DMD error
	Flashing yellow	Solid green	Flashing green
	and red

21		z	z	Lamp strike failure,
21				Lamp strike failure,
	Flashing yellow	Solid green	Off	Lamp failure, Ballast
	Flashing yellow	Solid green	Off	error, Lamp shut off
	and red			error, Lamp shut off
	and red			unexpectedly
				unexpectedly

24		z		Lamp door open
24				Lamp door open
	Flashing yellow	Solid green	Flashing green	(interlock)
	Flashing yellow	Solid green	Flashing green
	and red

37		z	z	General EMfailure
37				General EMfailure
	Flashing yellow	Solid green	Off
	and red

51			z	Fan failed or not
51				Fan failed or not
	Flashing yellow	Flashing	Off	connected (applies to
	Flashing yellow	Flashing	Off	all fans)
	and red	green		all fans)
	and red	green

71		z	z	EEPROM failure
71				EEPROM failure
	Flashing yellow	Solid green	Off
	and red

81		z	z	Decoder failure
81				Decoder failure
	Flashing yellow	Solid green	Off
	and red

NOTE: Press Exit to acknowledge the error – the power LED will stop flashing and remain a steady green.

RPMX/CX50/CX60/CX67 User’s Manual 3-29

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Christie Digital Systems CX50 DMD error, Lamp strike failure, Lamp failure, Ballast, Error, Lamp shut off, Unexpectedly

Contents

Table of Contents Key Features For detailed product specifications, see SectionIntroduction How the projector works Vertical configurationComponents For Rpmx For CX50/CX60/CX67 Purchase Record and Servicing Purchase RecordPage Source Setup SourceConnections Analog VGA Connector Source Setup Composite Video Loop Through Video Loop Through If using a computer Single Projector Serial Port Connections 10. Multiple Projector RS-232 Connection Power Connection RequirementsPage Operation Projector OverviewProjection Head Module Normal LED Status Using the Keypad Keypad Commands FAN LED will no longer be illuminated Refer to 3.7 Using Multiple Projectors for more details Adjusting Slidebars Accessing the Main Menu Presentation Adjusting an ImageTo save or Exit to Options Resize Presets Size and Position Menu Tiled Resize Presets No Resizing Size Vert StretchPixel Tracking Pixel phase Position Color Setup ContrastBrightness 12. Gamma options 13. Creating a Custom Color Temperature Video Options Input Levels for experienced users only 15. Input Video Black Black Levels & Input Drives Mode Memory Status White BoostInput Select Image Orientation Language Menu Preference Communication Tiling Setup 25. Assigning Projector ID 27. Expanded Options in Resize Presets Color and Uniformity Diagnostics & Service Choosing a Lamp Power Lamp Menu System Status Auto Setup Optimizes Sets to Default Using Multiple Projectors Defining the Size When matching screens in a display wall, do the followingPreliminary Setup Display Wall Enable Primary Color Adjustment Primary Color AdjustmentAdjust Color Temperature Error Codes Status LED Codes Lamp strike failure DMD errorError, Lamp shut off Lamp failure, BallastPage Maintenance Power cord Attachments Cleaning and Maintenance Replacing Keypad ReplacementLamp Batteries Access the lamp module Remove the lamp Install a new lamp Close lamp door and record new lamp serial numberSee also, 3.4 The Lamp Menu in Section Projection Lens Focus For Rpmx 38-GFX101-01, CX67 38-GFX005-01 Figure Projector does not power on when the Power key is pressed TroubleshootingSymptom Projector is on, but no image is displayed Display is faint… Symptom The display is jittery or unstable…Symptom The display has suddenly frozen… Display is reversed and/or upside down… Display is not sharp or clean… Colors in the display are inaccurate…Display is noisy… Specifications DVI Input Control Signal Infrared IR Control InputPicture Offset Adjustment Range Range of Motion RS-232 Lamps Power RequirementsViewing Angle Lens For RPMX-100U 38-GFX101-01 Weight including adjusterSize includes lens, adjuster and mounting rails For RPMX-100U For RPMX-100U For CX60-100U For CX50-100U38-GFX003-xx 38-GFX004-xx For CX67-100U 38-GFX006-xxRegulatory Compliance ANSI/UL 60950 3rd Edition Specifications Glossary Checkbox Color TemperatureDisplay Setting Color Shift Horizontal Frequency Input SignalHelp Screen Horizontal Offset Resolution projector Pixel PhaseResolution lens Ntsc Video RGB Video Source SetupSwitcher RS-422 Vertical Offset Variable ScanVertical Frequency Video Decoder Acceptable Signal Types Acceptable RGB Input Signal Timing RPMX/CX50/CX60/CX67 User’s Manual B-3 Page Keypad Reference Page Serial Communication Cables Page Menu Tree Page Index Input LevelsAbout Pixel Phase Power Level Switching