Chapter 8 Troubleshooting Tips

CRS Historical Reporting Problems

Step 3 If after successfully connecting to the CRS Administration web page the client error persists, modify your client hrcConfig.ini file by updating AuthReqTimeOut in the General section to a larger value than the current one (default value is 15 seconds).

Step 4 Restart your Cisco CRS Historical Reports client and attempt to log in again.

Scheduler DOS exception error received when running a custom report

Symptom When running a custom report, the following error message appears in the

CiscoSchPrintExport.log file:

Error Message ERROR Descripton=Dos error, thread in Export method=Exception.

Possible Cause The DOS error can occur when the database is not accessible from the client machine at the scheduled report time.

Recommended Action Schedule a report with an export format other than CSV and check the result for the same report.

Columns displaced in Excel spreadsheet when exporting a report

Symptom When exporting an Agent Summary Report (by agent) to a Microsoft Excel spreadsheet, the Avg and Max statistics column headings are displaced.

Error Message None.

Possible Cause Information can be displaced if the extended Excel format is not used.

Recommended Action Use the Microsoft Excel 7. (XLS) Extended format in the Export dialog box while exporting the report to Excel. This will pop up a second dialog box. Use the default settings.

Scheduler icon does not appear in Windows status bar

Symptom The Scheduler icon does not appear in the Windows status bar under a terminal service session.

Error Message None.

Possible Cause This system is working as designed while running under a terminal service session.

Recommended Action If you need to access features from the Scheduler icon, you must do so from the computer on which the Scheduler is installed.

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Cisco Systems 5.0(1) manual Scheduler icon does not appear in Windows status bar
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5.0(1) specifications

Cisco Systems 5.0(1) marks a significant development in the realm of networking technology, providing an upgraded platform designed to accommodate the ever-evolving demands of modern enterprises. This version is characterized by its robust set of features and cutting-edge technologies, enabling organizations to optimize their network performance, streamline operations, and enhance security.

One of the hallmark features of Cisco Systems 5.0(1) is its improved security protocols. The system introduces advanced encryption methods and enhanced access control mechanisms that ensure data integrity and confidentiality. These features are particularly important in a world where cyber threats are increasingly sophisticated. The integration of Security Intelligence capabilities allows administrators to detect anomalies and respond to potential threats in real-time, thus safeguarding sensitive information.

Another key characteristic of Cisco 5.0(1) is its support for software-defined networking (SDN). This technology allows for more effective resource management by enabling dynamic allocation of bandwidth in response to user needs. The network becomes more agile, facilitating rapid deployment and scalability. Cisco’s SDN capabilities also include enhanced automation features, which significantly reduce the manual effort required for network configuration and management, leading to increased operational efficiency.

In addition to SDN, Cisco 5.0(1) embraces innovations in cloud computing. The platform seamlessly integrates with cloud-based services, allowing organizations to manage their resources without the constraints of hardware limitations. This not only improves flexibility but also reduces operational costs, aligning with the financial strategies of modern businesses.

Moreover, Cisco 5.0(1) boasts improved user interfaces and management tools. The intuitive dashboard provides administrators with comprehensive visibility into network performance, allowing for quick identification of issues and facilitating better decision-making. Enhanced analytics capabilities provide insights into traffic patterns and device usage, empowering organizations to make informed adjustments to enhance network performance.

Finally, the platform is designed with interoperability in mind. Cisco Systems 5.0(1) supports a wide array of devices and integrates smoothly with other vendor technologies, which is essential in diverse networking environments.

In summary, Cisco Systems 5.0(1) delivers advanced security features, embraces software-defined networking, enhances cloud integration, offers user-friendly management tools, and supports interoperability. Together, these characteristics position Cisco as a leader in the networking industry, prepared to meet the challenges of tomorrow’s technological landscape.
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