Chapter 3 Alarm Service

Cisco CRS Alarm Service

•SNMP Trap Subagent—Processes alarms and sends them as traps to a configured trap receiver, such as the Voice Health Monitor (VHM) in CiscoWorks. For more information, see CiscoWorks Support, page 1-2and SNMP Traps, page 2-6.

•Windows Event Log—Sends alarms that can be viewed with the Windows Event Viewer. For more information, see Viewing Alarm Messages Sent to a Windows Event Log, page 3-5.

You can specify the severity level of the alarm that the Cisco CRS Alarm Service sends to a Syslog server. Alarm severity levels are described in the following table. For more information, see Configuring the Alarm Service, page 3-3.

Table 3-1

Alarm Severity Levels

 

 

 

 

Severity

 

 

Level

Name

Explanation

 

 

 

0

EMERGENCY_ALARM

System emergency

 

 

 

1

ALERT_ALARM

Situation where the application will continue to run but

 

 

not all functions are available

 

 

 

2

CRITICAL_ALARM

Critical failure that prevents the application from

 

 

accomplishing a task

 

 

 

3

ERROR_ALARM

Critical failure that prevents the application from

 

 

accomplishing a task

 

 

 

4

WARNING_ALARM

Problem exists but it does not prevent the application

 

 

from completing its tasks

 

 

 

5

NOTICE_ALARM

Notification of a normal but significant condition

 

 

 

6

INFORMATIONAL_ALARM

Information that does not relate to errors, warnings,

 

 

audits, or debugging

 

 

 

7

DEBUG_ALARM

Detailed information regarding system errors and

 

 

processing status

 

 

 

Starting and Confirming the Alarm Service

In general, the Cisco CRS Alarm Service is always running.

To confirm that the Alarm Service is running and to restart it, if necessary, follow these steps:

Step 1 From the Windows desktop, choose Start > Settings > Control Panel.

Step 2 Double-clickAdministrative Tools.

Step 3 Double-click Services.

The Services window appears.

Step 4 Look at the Status field in the Cisco CRS Alarm Service row.

If this field displays “Started”, the Alarm Service is running. If this field is blank, start the Alarm Service by right-clicking Cisco CRS Alarm Service in the Name field, and then choosing Start.

Cisco Customer Response Solutions Servicing and Troubleshooting Guide, Release 5.0(1)

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Cisco Systems 5.0(1) manual Starting and Confirming the Alarm Service, Severity Level Name Explanation
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5.0(1) specifications

Cisco Systems 5.0(1) marks a significant development in the realm of networking technology, providing an upgraded platform designed to accommodate the ever-evolving demands of modern enterprises. This version is characterized by its robust set of features and cutting-edge technologies, enabling organizations to optimize their network performance, streamline operations, and enhance security.

One of the hallmark features of Cisco Systems 5.0(1) is its improved security protocols. The system introduces advanced encryption methods and enhanced access control mechanisms that ensure data integrity and confidentiality. These features are particularly important in a world where cyber threats are increasingly sophisticated. The integration of Security Intelligence capabilities allows administrators to detect anomalies and respond to potential threats in real-time, thus safeguarding sensitive information.

Another key characteristic of Cisco 5.0(1) is its support for software-defined networking (SDN). This technology allows for more effective resource management by enabling dynamic allocation of bandwidth in response to user needs. The network becomes more agile, facilitating rapid deployment and scalability. Cisco’s SDN capabilities also include enhanced automation features, which significantly reduce the manual effort required for network configuration and management, leading to increased operational efficiency.

In addition to SDN, Cisco 5.0(1) embraces innovations in cloud computing. The platform seamlessly integrates with cloud-based services, allowing organizations to manage their resources without the constraints of hardware limitations. This not only improves flexibility but also reduces operational costs, aligning with the financial strategies of modern businesses.

Moreover, Cisco 5.0(1) boasts improved user interfaces and management tools. The intuitive dashboard provides administrators with comprehensive visibility into network performance, allowing for quick identification of issues and facilitating better decision-making. Enhanced analytics capabilities provide insights into traffic patterns and device usage, empowering organizations to make informed adjustments to enhance network performance.

Finally, the platform is designed with interoperability in mind. Cisco Systems 5.0(1) supports a wide array of devices and integrates smoothly with other vendor technologies, which is essential in diverse networking environments.

In summary, Cisco Systems 5.0(1) delivers advanced security features, embraces software-defined networking, enhances cloud integration, offers user-friendly management tools, and supports interoperability. Together, these characteristics position Cisco as a leader in the networking industry, prepared to meet the challenges of tomorrow’s technological landscape.
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