Chapter 8 Troubleshooting Tips

High Availability and Failover

Server is in partial service

Symptom The CRS server shows PARTIAL_SERVICE from the CRS Administration Control Center.

Error Message PARTIAL_SERVICE on the CRS Administration Control Center web page under a specific server link.

Possible Cause At least one service is not IN_SERVICE.

Recommended Action From the CRS Administration Control Center web page, complete the following steps:

Step 1 If a service is not IN_SERVICE, go to the log of that service to find the reason.

Step 2 If a service is marked Invalid, refer to the tip Service constantly shows Invalid.

CRS does not accept call or function properly

Symptom The Cisco CRS system does not accept a call or function properly.

Error Message From the CRS Administration Control Center, under a specific server link, there is neither CRS Engine nor CRS SQL Server (Config/Historical/Repository/Agent).

Possible Cause One possible cause could be that the component is not activated.

Recommended Action Go to the CRS Administration web page to activate the appropriate component.

Service Master/Slave status is not shown on CRS Administration Control Center

Symptom There is no Master or Slave status for a service on the CRS Administration Control Center web page.

Error Message There is no Master or Slave icon next to a service.

Possible Cause The problem could be caused by one of the following:

The service is not started.

A dependent service is not started. For example, the Cisco Desktop Service does not show Master/Slave status unless the CRS Engine is running, and the Cisco SQL Server (Config/Historical/Repository/Agent) does not show Master/Slave status unless the Microsoft Distributed Transaction Coordinator or the Microsoft SQL Agent is running.

Recommended Action Start the dependent service.

Cisco Customer Response Solutions Servicing and Troubleshooting Guide, Release 5.0(1)

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Cisco Systems 5.0(1) manual Server is in partial service, CRS does not accept call or function properly

5.0(1) specifications

Cisco Systems 5.0(1) marks a significant development in the realm of networking technology, providing an upgraded platform designed to accommodate the ever-evolving demands of modern enterprises. This version is characterized by its robust set of features and cutting-edge technologies, enabling organizations to optimize their network performance, streamline operations, and enhance security.

One of the hallmark features of Cisco Systems 5.0(1) is its improved security protocols. The system introduces advanced encryption methods and enhanced access control mechanisms that ensure data integrity and confidentiality. These features are particularly important in a world where cyber threats are increasingly sophisticated. The integration of Security Intelligence capabilities allows administrators to detect anomalies and respond to potential threats in real-time, thus safeguarding sensitive information.

Another key characteristic of Cisco 5.0(1) is its support for software-defined networking (SDN). This technology allows for more effective resource management by enabling dynamic allocation of bandwidth in response to user needs. The network becomes more agile, facilitating rapid deployment and scalability. Cisco’s SDN capabilities also include enhanced automation features, which significantly reduce the manual effort required for network configuration and management, leading to increased operational efficiency.

In addition to SDN, Cisco 5.0(1) embraces innovations in cloud computing. The platform seamlessly integrates with cloud-based services, allowing organizations to manage their resources without the constraints of hardware limitations. This not only improves flexibility but also reduces operational costs, aligning with the financial strategies of modern businesses.

Moreover, Cisco 5.0(1) boasts improved user interfaces and management tools. The intuitive dashboard provides administrators with comprehensive visibility into network performance, allowing for quick identification of issues and facilitating better decision-making. Enhanced analytics capabilities provide insights into traffic patterns and device usage, empowering organizations to make informed adjustments to enhance network performance.

Finally, the platform is designed with interoperability in mind. Cisco Systems 5.0(1) supports a wide array of devices and integrates smoothly with other vendor technologies, which is essential in diverse networking environments.

In summary, Cisco Systems 5.0(1) delivers advanced security features, embraces software-defined networking, enhances cloud integration, offers user-friendly management tools, and supports interoperability. Together, these characteristics position Cisco as a leader in the networking industry, prepared to meet the challenges of tomorrow’s technological landscape.