Chapter 8 Troubleshooting Tips

CRS Database Problems

Cannot configure Application or System parameters from their pages in CRS Administration

Symptom Cannot configure Application or System parameters from their pages in CRS Administration.

Error Message "ConfigException* occurred"

Possible Cause This can happen if CRS Config Datastore service is OOS when SQL Services or MSDTC are not running.

Recommended Action Check in the control center that the Microsoft Distributed Transaction coordinator, Microsoft SQL Agent services are running and the CRS Config Datastore is in INSERVICE. If it is an HA setup, ensure that both nodes have the above services up and running.

HR client login error

Symptom HR client login error.

Error Message An Error ocurred while attempting to communicate to Web Server. Check your userid and pwd and try again (NO_HISTORICAL_REPORTING_CAPABILITY)

Possible Cause The userid is not assigned reporting capability in the CRS Administration User Management web page.

Recommended Action Please give reporting capability and priveleges to the userid in the User

Management web page and relogin the HR client.

Cannot activate DB components on HA node

Symptom Cannot activate DB components on HA node.

Error Message Error related to DB Engine Version or DB Engine Edition mimatch during activation of DB components.

Possible Cause HA requires both the nodes to have SQL 2K installed and the SQL 2k should be of same version on both nodes.

Recommended Action Ensure both nodes have the same version of SQL 2K installed.

CRS Databases are not purged as expected

Symptom The CRS databases are not automatically purged as expected.

Error Message None.

Possible Cause The cause of this problem could be one of the following:

Automatic purging is not configured properly.

You have changed the system clock on the CRS server.

Cisco Customer Response Solutions Servicing and Troubleshooting Guide, Release 5.0(1)

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Cisco Systems 5.0(1) manual HR client login error, Cannot activate DB components on HA node

5.0(1) specifications

Cisco Systems 5.0(1) marks a significant development in the realm of networking technology, providing an upgraded platform designed to accommodate the ever-evolving demands of modern enterprises. This version is characterized by its robust set of features and cutting-edge technologies, enabling organizations to optimize their network performance, streamline operations, and enhance security.

One of the hallmark features of Cisco Systems 5.0(1) is its improved security protocols. The system introduces advanced encryption methods and enhanced access control mechanisms that ensure data integrity and confidentiality. These features are particularly important in a world where cyber threats are increasingly sophisticated. The integration of Security Intelligence capabilities allows administrators to detect anomalies and respond to potential threats in real-time, thus safeguarding sensitive information.

Another key characteristic of Cisco 5.0(1) is its support for software-defined networking (SDN). This technology allows for more effective resource management by enabling dynamic allocation of bandwidth in response to user needs. The network becomes more agile, facilitating rapid deployment and scalability. Cisco’s SDN capabilities also include enhanced automation features, which significantly reduce the manual effort required for network configuration and management, leading to increased operational efficiency.

In addition to SDN, Cisco 5.0(1) embraces innovations in cloud computing. The platform seamlessly integrates with cloud-based services, allowing organizations to manage their resources without the constraints of hardware limitations. This not only improves flexibility but also reduces operational costs, aligning with the financial strategies of modern businesses.

Moreover, Cisco 5.0(1) boasts improved user interfaces and management tools. The intuitive dashboard provides administrators with comprehensive visibility into network performance, allowing for quick identification of issues and facilitating better decision-making. Enhanced analytics capabilities provide insights into traffic patterns and device usage, empowering organizations to make informed adjustments to enhance network performance.

Finally, the platform is designed with interoperability in mind. Cisco Systems 5.0(1) supports a wide array of devices and integrates smoothly with other vendor technologies, which is essential in diverse networking environments.

In summary, Cisco Systems 5.0(1) delivers advanced security features, embraces software-defined networking, enhances cloud integration, offers user-friendly management tools, and supports interoperability. Together, these characteristics position Cisco as a leader in the networking industry, prepared to meet the challenges of tomorrow’s technological landscape.