Chapter 3 Alarm Service

Viewing Alarm Messages

Configuring the Alarm Service

When you configure the Alarm Service, you provide the Cisco CRS system with information about how to handle alarms. To configure the Alarm Service, perform the following steps.

If you will be entering information in the Syslog Server Name field or in the Syslog Message Filtering Level field, as explained in Step 3, make sure that the Alarm Service is running before following these steps. (See Starting and Confirming the Alarm Service, page 3-2for more information.)

Step 1 From the Cisco CRS Administration menu, choose System > Alarm Configuration.

The Alarm and Tracing Configuration page appears.

Step 2 Choose Alarm Server Tracing from the navigation bar.

Step 3 Enter information in the fields under Alarm Service as follows:

Alarm Server—IP address or name of the server on which the Cisco CRS Alarm Service is running. By default, the Alarm Server is “localhost,” meaning that the Alarm Service is running on the Cisco CRS server. You cannot change this information.

Alarm Server Port—Port on the Alarm Server to which alarm messages are sent. This information is entered as part of the installation process. The default value is 1444. You cannot change this information.

Catalog Directory—Directory in which the catalogs of alarm messages are stored. The default is “catalog”. This information is entered as part of the installation process. You cannot change this information.

Syslog Server Name—Enter the IP address or the host name of the Syslog server to which alarm messages are be sent. If you are using CiscoWorks, enter the IP address or the host name of the CiscoWorks server. If this field is blank, the system sends alarm messages to the Cisco CRS server.

Syslog Message Filtering Level—Click the drop-down arrow and choose the severity level of alarm messages that you want sent to the Syslog server. Syslog messages range from severity 0 (most severe) to severity 7 (least severe). When you choose a severity level, all messages of that severity level and higher will be sent. For example, if you choose ERROR_ALARM (Severity 3), all messages of severity 3, severity 2, severity 1, and severity 0 will be sent. The default is “DEBUG_ALARM (Severity 7)”, which will send messages of all severity levels.

Step 4 Click Update.

Viewing Alarm Messages

The way in which you view alarm messages depends on the destination to which messages were sent. Each alarm message that you view will include an alarm name. To find information about the alarm name that appears in an alarm message, see Alarm Definitions, page 3-5.

Viewing Alarm Messages Sent to a Syslog Server

To view alarm messages that were sent to a CiscoWorks Resource Management Essentials (RME) Syslog server, refer to the CiscoWorks documentation, available at this URL: http://www.cisco.com/en/US/products/sw/cscowork/ps2073/tsd_products_support_series_home.html

Cisco Customer Response Solutions Servicing and Troubleshooting Guide, Release 5.0(1)

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Cisco Systems 5.0(1) manual Viewing Alarm Messages Sent to a Syslog Server, Configuring the Alarm Service

5.0(1) specifications

Cisco Systems 5.0(1) marks a significant development in the realm of networking technology, providing an upgraded platform designed to accommodate the ever-evolving demands of modern enterprises. This version is characterized by its robust set of features and cutting-edge technologies, enabling organizations to optimize their network performance, streamline operations, and enhance security.

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