Chapter 8 Troubleshooting Tips

High Availability and Failover

You can download DTCPing.exe from Microsoft to troubleshoot the MS DTC issue. Go to:

http://support.microsoft.com/default.aspx?scid=kb;en-us;250367.

Service constantly shows Invalid

Symptom The CRS Node Manager cannot start a service, and the service is shown "Invalid" from CRS Administration.

Error Message A red X mark displays beside the service in CRS Administration.

Possible Cause This could possibly be caused by excessive failures of the specific service.

Recommended Action Refer to the Cisco CRS Installation Guide for help in doing a recovery or a restore in order to repair the failed service.

CRS server keeps rebooting due to CRS Node Manager failure

Symptom The Cisco CRS server keeps rebooting due to the Cisco CRS Node Manager service failure.

Error Message A Microsoft Windows message shows a server reboot in 60 seconds due to the service failure.

Possible Cause The problem might result from a variety of reasons, such as from failures of the CRS Engine, CRS Administration, Datastore, and Desktop services.

Recommended Action Complete the following steps:

Step 1 Go to the Windows Services Control Panel. Under the Recovery tab, change First/Second/Subsequent failures action toTake No Action.

Step 2 Look at the Cisco MCVD log first to identify the failure service; then go to the log of that service to find the reason.

Step 3 After you correct the failure, restore the failure recovery action back to First failure: Restart the Service; Second failure: Reboot the Computer; Subsequent failures: Reboot the Computer.

Cluster is in partial service

Symptom The CRS cluster status shows PARTIAL_SERVICE from the CRS Administration Control Center.

Error Message PARTIAL_SERVICE on CRS Administration Control Center web page under a specific server link.

Possible Cause At least one of the servers show a status that is not IN_SERVICE.

Recommended Action Log on to the server and see whether or not the Cisco Node Manager service is running on the server. Also check the MCVD log for any additional information.

Cisco Customer Response Solutions Servicing and Troubleshooting Guide, Release 5.0(1)

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Cisco Systems 5.0(1) manual Service constantly shows Invalid, CRS server keeps rebooting due to CRS Node Manager failure

5.0(1) specifications

Cisco Systems 5.0(1) marks a significant development in the realm of networking technology, providing an upgraded platform designed to accommodate the ever-evolving demands of modern enterprises. This version is characterized by its robust set of features and cutting-edge technologies, enabling organizations to optimize their network performance, streamline operations, and enhance security.

One of the hallmark features of Cisco Systems 5.0(1) is its improved security protocols. The system introduces advanced encryption methods and enhanced access control mechanisms that ensure data integrity and confidentiality. These features are particularly important in a world where cyber threats are increasingly sophisticated. The integration of Security Intelligence capabilities allows administrators to detect anomalies and respond to potential threats in real-time, thus safeguarding sensitive information.

Another key characteristic of Cisco 5.0(1) is its support for software-defined networking (SDN). This technology allows for more effective resource management by enabling dynamic allocation of bandwidth in response to user needs. The network becomes more agile, facilitating rapid deployment and scalability. Cisco’s SDN capabilities also include enhanced automation features, which significantly reduce the manual effort required for network configuration and management, leading to increased operational efficiency.

In addition to SDN, Cisco 5.0(1) embraces innovations in cloud computing. The platform seamlessly integrates with cloud-based services, allowing organizations to manage their resources without the constraints of hardware limitations. This not only improves flexibility but also reduces operational costs, aligning with the financial strategies of modern businesses.

Moreover, Cisco 5.0(1) boasts improved user interfaces and management tools. The intuitive dashboard provides administrators with comprehensive visibility into network performance, allowing for quick identification of issues and facilitating better decision-making. Enhanced analytics capabilities provide insights into traffic patterns and device usage, empowering organizations to make informed adjustments to enhance network performance.

Finally, the platform is designed with interoperability in mind. Cisco Systems 5.0(1) supports a wide array of devices and integrates smoothly with other vendor technologies, which is essential in diverse networking environments.

In summary, Cisco Systems 5.0(1) delivers advanced security features, embraces software-defined networking, enhances cloud integration, offers user-friendly management tools, and supports interoperability. Together, these characteristics position Cisco as a leader in the networking industry, prepared to meet the challenges of tomorrow’s technological landscape.