Text-to-Speech TTS Problems | Cisco Systems 5.0(1) guide

Chapter 8 Troubleshooting Tips

Text-to-Speech (TTS) Problems

Outbound System Service is not in service

Symptom The Outbound System Service is not in service.

Error Message None

Possible Cause The Outbound license has not been uploaded, not all Config Data Stores are running and the two MSSQL services are not running, and/or the RmCm subsystem is not in service.

Recommended Action Check that:

•The Outbound license is uploaded (An engine restart is required after the license is uploaded).

•All Config Data Stores are up and the 2 MSSQL services are running.

•The RmCm subsystem is in service.

RTR Outbound reports do not show all possible reclassification

Symptom RTR Outbound reports do not show all possible reclassification.

Error Message None

Possible Cause This is by design. Not all reclassification categories are displayed.

Recommended Action You can get the complete list of reports from the the CRS Historical Reports. See the Cisco Customer Response Solutions Historical Reports User Guide and the Cisco Customer Response Solutions Administration Guide the Managing Cisco CRS Historical Reporting chapter.

Text-to-Speech (TTS) Problems

This section contains the following troubleshooting tips on MRCP TTS problems:

•Provider becomes IN_SERVICE immediately, page 8-61

•A TTS Prompt will not play, page 8-61

•A TTS prompt is not recognizable, page 8-62

•MRCP TTS subsystem is out of service, page 8-62

•Long TTS prompts consume significant memory on CRS Server, page 8-62

•Non-UTF-8 characters needed for some languages, page 8-63

•A .wav file prompt playback is garbled when played by a TTS server, page 8-63

•Changes, additions, or deletions to MRCP TTS Providers, MRCP Servers, locales, or genders do not take effect, page 8-64

Cisco Customer Response Solutions Servicing and Troubleshooting Guide, Release 5.0(1)

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5.0(1) specifications

Cisco Systems 5.0(1) marks a significant development in the realm of networking technology, providing an upgraded platform designed to accommodate the ever-evolving demands of modern enterprises. This version is characterized by its robust set of features and cutting-edge technologies, enabling organizations to optimize their network performance, streamline operations, and enhance security.

One of the hallmark features of Cisco Systems 5.0(1) is its improved security protocols. The system introduces advanced encryption methods and enhanced access control mechanisms that ensure data integrity and confidentiality. These features are particularly important in a world where cyber threats are increasingly sophisticated. The integration of Security Intelligence capabilities allows administrators to detect anomalies and respond to potential threats in real-time, thus safeguarding sensitive information.

Another key characteristic of Cisco 5.0(1) is its support for software-defined networking (SDN). This technology allows for more effective resource management by enabling dynamic allocation of bandwidth in response to user needs. The network becomes more agile, facilitating rapid deployment and scalability. Cisco’s SDN capabilities also include enhanced automation features, which significantly reduce the manual effort required for network configuration and management, leading to increased operational efficiency.

In addition to SDN, Cisco 5.0(1) embraces innovations in cloud computing. The platform seamlessly integrates with cloud-based services, allowing organizations to manage their resources without the constraints of hardware limitations. This not only improves flexibility but also reduces operational costs, aligning with the financial strategies of modern businesses.

Moreover, Cisco 5.0(1) boasts improved user interfaces and management tools. The intuitive dashboard provides administrators with comprehensive visibility into network performance, allowing for quick identification of issues and facilitating better decision-making. Enhanced analytics capabilities provide insights into traffic patterns and device usage, empowering organizations to make informed adjustments to enhance network performance.

Finally, the platform is designed with interoperability in mind. Cisco Systems 5.0(1) supports a wide array of devices and integrates smoothly with other vendor technologies, which is essential in diverse networking environments.

In summary, Cisco Systems 5.0(1) delivers advanced security features, embraces software-defined networking, enhances cloud integration, offers user-friendly management tools, and supports interoperability. Together, these characteristics position Cisco as a leader in the networking industry, prepared to meet the challenges of tomorrow’s technological landscape.

Cisco Systems 5.0(1) manual Text-to-Speech TTS Problems, Outbound System Service is not in service

Models: 5.0(1)

Outbound System Service is not in service

Text-to-Speech (TTS) Problems

5.0(1) specifications