Chapter 4 Trace

Trace Level Options

Table 4-3

Trace File Subfacilities (continued)

 

 

Subfacility Code

Description

 

 

STEP_CALL_CONTACT

Call Contact Steps

 

 

STEPS_CONTACT

Contact Steps

 

 

 

STEPS_DB

 

Database Steps

 

 

STEPS_DOCUMENT

Document Steps

 

 

STEPS_EMAIL

E-mail Steps

 

 

STEPS_GENERAL

General Steps

 

 

STEPS_GRAMMAR

Grammar Steps

 

 

 

STEPS_HTTP

 

HTTP Steps

 

 

 

STEPS_ICM

 

Unified ICME Steps

 

 

STEPS_IPCC_EXP

Unified CCX Steps

 

 

 

STEPS_JAVA

 

Java Steps

 

 

STEPS_PROMPT

Prompt Steps

 

 

STEPS_SESSION

Session Steps

 

 

STEPS_USER.ALARM

User Alarm Steps

 

 

 

USR_MGR

 

User Manager

 

 

 

WEB_STEPS

 

HTTP Contact Steps

 

 

 

When the Unified CCX product is running on a 7845 machine and tracing is ON (the default), limit the Busy Hour Call Completions (BHCC) to 4500 calls per hour. If you want to run a higher BHCC, turn the debug traces OFF. The trace subfacilities to be turned OFF are ICD_CTI, SS_TEL, SS_RM, SS_CM, and SS_RMCM.

Setting Trace Level Options

To set trace level options, follow these steps:

Step 1 From the Cisco CRS Administration menu, choose System > Tracing.

The Trace Configuration web page appears.

Step 2 Under a specific CRS Component, choose Trace File Configuration from the navigation bar.

Step 3 Check or uncheck the desired boxes in the Active trace level option list and in the Inactive trace level option list.

Step 4 Click Update.

Step 5 If you made any changes in the Inactive trace level option list, stop and restart the Cisco CRS Engine to reflect your changes in the trace file.

Cisco Customer Response Solutions Servicing and Troubleshooting Guide, Release 5.0(1)

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Cisco Systems 5.0(1) manual Setting Trace Level Options, Websteps
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5.0(1) specifications

Cisco Systems 5.0(1) marks a significant development in the realm of networking technology, providing an upgraded platform designed to accommodate the ever-evolving demands of modern enterprises. This version is characterized by its robust set of features and cutting-edge technologies, enabling organizations to optimize their network performance, streamline operations, and enhance security.

One of the hallmark features of Cisco Systems 5.0(1) is its improved security protocols. The system introduces advanced encryption methods and enhanced access control mechanisms that ensure data integrity and confidentiality. These features are particularly important in a world where cyber threats are increasingly sophisticated. The integration of Security Intelligence capabilities allows administrators to detect anomalies and respond to potential threats in real-time, thus safeguarding sensitive information.

Another key characteristic of Cisco 5.0(1) is its support for software-defined networking (SDN). This technology allows for more effective resource management by enabling dynamic allocation of bandwidth in response to user needs. The network becomes more agile, facilitating rapid deployment and scalability. Cisco’s SDN capabilities also include enhanced automation features, which significantly reduce the manual effort required for network configuration and management, leading to increased operational efficiency.

In addition to SDN, Cisco 5.0(1) embraces innovations in cloud computing. The platform seamlessly integrates with cloud-based services, allowing organizations to manage their resources without the constraints of hardware limitations. This not only improves flexibility but also reduces operational costs, aligning with the financial strategies of modern businesses.

Moreover, Cisco 5.0(1) boasts improved user interfaces and management tools. The intuitive dashboard provides administrators with comprehensive visibility into network performance, allowing for quick identification of issues and facilitating better decision-making. Enhanced analytics capabilities provide insights into traffic patterns and device usage, empowering organizations to make informed adjustments to enhance network performance.

Finally, the platform is designed with interoperability in mind. Cisco Systems 5.0(1) supports a wide array of devices and integrates smoothly with other vendor technologies, which is essential in diverse networking environments.

In summary, Cisco Systems 5.0(1) delivers advanced security features, embraces software-defined networking, enhances cloud integration, offers user-friendly management tools, and supports interoperability. Together, these characteristics position Cisco as a leader in the networking industry, prepared to meet the challenges of tomorrow’s technological landscape.
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