A P P E N D I X B
Troubleshooting the System Hardware
If your system is not working as expected, begin troubleshooting using the procedures in this appendix. This appendix guides you through some initial checks and procedures that can solve basic system problems.
This appendix contains the following sections:
•Checking the Basics, page
•Checking Connections and Switches, page
Checking the Basics
To solve some basic system problems, follow these steps:
Step 1 Was an alert message issued by the system software?
Yes. Check the component named in the alert message.
No. Go to Step 2.
Step 2 Visually inspect the chassis. Is the system wet or damaged?
Yes. Liquid spills, splashes, and excessive humidity can cause damage to the system. If an external device such as an external drive gets wet, contact your service representative for instructions. (See the “Obtaining Technical Assistance” section on page xviii.)
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