Chapter5 Configuring Features, Templates, Services, and Users
Configuring Corporate Directories and Personal Directories
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Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.1 (SIP), Cisco Unified IP Phones
OL-11524-01
Configuring Corporate Directories
Cisco Unified CallManager uses a Lightweight Directory Access Protocol
(LDAP) directory to store authentication and authorization information about
users of Cisco Unified CallManager applications that interface with
Cisco Unified CallManager. Authentication establishes a user’s right to access
the system. Authorization identifies the telephony resources that a user is
permitted to use, such as a specific telephone extension.
To install and set up these features, refer to Installing and Configuring the Cisco
Unified Customer Directory Configuration Plugin. That manual guides you
through the configuration process for integrating Cisco Unified CallManager
with Microsoft Active Directory and Netscape Directory Server.
After the LDAP directory configuration completes, the Corporate Directory
service is enabled on your Cisco Unified IP Phone and allows users access to the
corporate directory.
Configuring Personal Directory
Personal Directory consists of the following features:
Personal Address Book (PAB)
Personal Fast Dials (Fast Dials)
Address Book Synchronization Tool (TABSynch)
Users can access Personal Directory features by these methods:
From a web browser—Users can access the PAB and Fast Dials features from
the Cisco Unified CallManager User Options web pages
From the Cisco Unified IP Phone—Users can choose Directories > Personal
Directory to access the PAB and Fast Dials features from their phones
From a Microsoft Windows application—Users can use the TABSynch tool
to synchronize their PABs with Microsoft Outlook.
To configure Personal Directory from a web browsers, users must access their
User Options web pages. You must provide users with a URL and login
information.