Chapter 5 Configuring Features, Templates, Services, and Users

Configuring Corporate Directories and Personal Directories

Configuring Corporate Directories

Cisco Unified CallManager uses a Lightweight Directory Access Protocol (LDAP) directory to store authentication and authorization information about users of Cisco Unified CallManager applications that interface with

Cisco Unified CallManager. Authentication establishes a user’s right to access the system. Authorization identifies the telephony resources that a user is permitted to use, such as a specific telephone extension.

To install and set up these features, refer to Installing and Configuring the Cisco Unified Customer Directory Configuration Plugin. That manual guides you through the configuration process for integrating Cisco Unified CallManager with Microsoft Active Directory and Netscape Directory Server.

After the LDAP directory configuration completes, the Corporate Directory service is enabled on your Cisco Unified IP Phone and allows users access to the corporate directory.

Configuring Personal Directory

Personal Directory consists of the following features:

Personal Address Book (PAB)

Personal Fast Dials (Fast Dials)

Address Book Synchronization Tool (TABSynch)

Users can access Personal Directory features by these methods:

From a web browser—Users can access the PAB and Fast Dials features from the Cisco Unified CallManager User Options web pages

From the Cisco Unified IP Phone—Users can choose Directories > Personal Directory to access the PAB and Fast Dials features from their phones

From a Microsoft Windows application—Users can use the TABSynch tool to synchronize their PABs with Microsoft Outlook.

To configure Personal Directory from a web browsers, users must access their User Options web pages. You must provide users with a URL and login information.

 

 

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Cisco Systems 7970G manual Configuring Corporate Directories, Configuring Personal Directory