Cisco Systems 7970G Giving Users Access to the User Options Web Pages

AppendixA Providing Information to Users Via a Website
How Users Obtain Support for the Cisco Unified IP Phone
A-2
Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.1 (SIP), Cisco Unified IP Phones
OL-11524-01
How Users Obtain Support for the Cisco Unified IP
Phone
To successfully use some of the features on the CiscoUnified IP Phone (including
speed dial, services, and voice messaging system options), users must receive
information from you or from your network team or be able to contact you for
assistance. Make sure to provide end users with the names of people to contact for
assistance and with instructions for contacting those people.
Giving Users Access to the User Options Web
Pages
Before a user can access the User Options web pages, you must use
Cisco UnifiedCallManager Administration to add the user to a standard
Cisco Unified CallManager end user group. For additional information, refer to:
•Cisco Unified CallManager Administration Guide, “User Group
Configuration” chapter
•Cisco Unified CallManager System Guide, “Roles and User Groups” chapter
How Users Access the Online Help System on the
Phone
This Cisco Unified IP Phones 7970G/7971G-GE provide access to a
comprehensive online help system. To view the main help menu on a phone, press
the ? button on the phone and wait for several seconds for the menu to appear. If
you are already in Help, press Main.
Main menu topics include:
•About Your CiscoUnified IP Phone—Descriptive information about the
phone model
•How do I...?—Procedures and information about commonly-used phone
tasks