Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

Table 7-2

Status Messages on the Cisco Unified IP Phones 7970G/7971G-GE

 

 

 

 

Message

 

Description

Possible Explanation and Action

 

 

 

BootP server used

The phone obtained its IP

None. This message is informational only.

 

 

address from a BootP server

 

 

 

rather than a DHCP server.

 

 

 

 

CFG file not found

The name-based and default

The configuration file for a phone is created

 

 

configuration file was not

when the phone is added to the Cisco

 

 

found on the TFTP Server.

Unified CallManager database. If the phone

 

 

 

has not been added to the Cisco

 

 

 

Unified CallManager database, the TFTP

 

 

 

server generates a CFG File Not Found

 

 

 

response.

 

 

 

Phone is not registered with Cisco

 

 

 

Unified CallManager.

 

 

 

You must manually add the phone to

 

 

 

Cisco Unified CallManager if you are not

 

 

 

allowing phones to auto-register. See the

 

 

 

“Adding Phones with Cisco Unified

 

 

 

CallManager Administration” section on

 

 

 

page 2-16for details.

 

 

 

If you are using DHCP, verify that the

 

 

 

DHCP server is pointing to the correct

 

 

 

TFTP server.

 

 

 

If you are using static IP addresses, check

 

 

 

configuration of the TFTP server. See the

 

 

 

“Network Configuration Menu” section

 

 

 

on page 4-7for details on assigning a

 

 

 

TFTP server.

 

 

 

CFG TFTP Size Error

The configuration file is too

Power cycle the phone.

 

 

large for file system on the

 

 

 

phone.

 

 

 

 

 

Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.1 (SIP), Cisco Unified IP Phones

 

OL-11524-01

7-5

 

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Cisco Systems 7970G manual Message Description Possible Explanation and Action, Adding Phones with Cisco Unified