Appendix A Providing Information to Users Via a Website

How Users Subscribe to Services and Configure Phone Features

How Users Subscribe to Services and Configure Phone Features

End users can perform a variety of activities using the Cisco Unified CallManager User Options web pages. These activities include subscribing to services, setting up speed dial and call forwarding numbers, configuring ring settings, and creating a personal address book. Keep in mind that configuring settings on a phone using a website might be new for your end users. You need to provide as much information as possible to ensure that they can successfully access and use the User Options web pages.

Make sure to provide end users with the following information about the User Options web pages:

The URL required to access the application. This URL is:

http://server_name/CCMUser/, where server_name is the host on which the web server is installed.

A user ID and default password needed to access the application.

These settings correspond to the values you entered when you added the user to Cisco Unified CallManager (see the “Adding Users to Cisco

Unified CallManager” section on page 5-17).

A brief description of what a web-based, graphical user interface application is, and how to access it with a web browser.

An overview the tasks that users can accomplish using the web page.

You can also refer users to Customizing Your Cisco Unified IP Phone on the Web, which is available at this URL:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

How Users Access a Voice Messaging System

Cisco Unified CallManager lets you integrate with many different voice mail messaging systems, including the Cisco Unity voice messaging system. Because you can integrate with a variety of systems, you must provide users with information about how to use your specific system.

 

 

Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.1 (SIP), Cisco Unified IP Phones

 

 

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Cisco Systems 7970G manual How Users Access a Voice Messaging System, Unified CallManager section on