Chapter7 Viewing Model Information, Status, and Statistics on the Cisco Unified I P Phone
Status Menu
7-6
Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.1 (SIP), Cisco Unified IP Phones
OL-11524-01
Checksum Error Downloaded software file is
corrupted.
Obtain a new copy of the phone firmware and
place it in the TFTPPath directory. You
should only copy files into this directory when
the TFTP server software is shut down,
otherwise the files may be corrupted.
CTL Installed A certificate trust list (CTL)
file is installed in the phone.
None. This message is informational only.
For more information about the CTL file,
refer to Cisco Unified CallManager Security
Guide.
CTL update failed The phone could not update its
certificate trust list (CTL) file.
Problem with the CTL file on the TFTP
server.
For more information, refer to Cisco
UnifiedCallManager Security Guide.
DHCP timeout DHCP server did not respond. •Network is busy—The errors should
resolve themselves when the network
load reduces.
•No network connectivity between the
DHCP server and the phone—Verify the
network connections.
•DHCP server is down—Check
configuration of DHCP server.
•Errors persist—Consider assigning a
static IP address. See the “Network
Configuration Menu” section on page4-7
for details on assigning a static IP
address.
Dialplan Parsing
Error
The phone could not parse the
dialplan XML file properly.
Problem with the TFTP downloaded dialplan
XML file.
For more information refer to the Cisco
Unified CallManager Administration Guide.
Table7-2 Status Messages on the Cisco Unified IP Phones 7970G/7971G-GE (continued)
Message Description Possible Explanation and Action