Chapter7 Viewing Model Information, Status, and Statistics on the Cisco Unified I P Phone
Status Menu
7-8
Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.1 (SIP), Cisco Unified IP Phones
OL-11524-01
Error update locale One or more localization files
could not be found in the
TFTPPath directory or were
not valid. The locale was not
changed.
Check that the following files are located
within subdirectories in the TFTPPath
directory:
Located in subdirectory with same name
as network locale:
tones.xml
Located in subdirectory with same name
as user locale:
glyphs.xml
dictionary.xml
kate.xml
dictionary.xml
Failed The phone attempted an
802.1X transaction but
authentication failed.
Authentication typically fails because of one
of the following:
No shared secret is configured in the
phone or authentication server
The shared secret configured in the phone
and the authentication server do not
match
Phone has not been configured in the
authentication server
For more information, see the “802.1X
Authentication and Status” section on
page 4-42
Table7-2 Status Messages on the Cisco Unified IP Phones 7970G/7971G-GE (continued)
Message Description Possible Explanation and Action