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Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.1 (SIP), Cisco Unified IP Phones
OL-11524-01
Chapter5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Phone
Music-on-
hold
Plays music while callers are on hold. For more information, refer to:
•Cisco Unified CallManager
Administration Guide, “Music
On Hold Audio Source
Configuration” and “Music On
Hold Server Configuration”
chapters.
•Cisco Unified CallManager
System Guide, “Music on
Hold” chapter
•Cisco Unified CallManager
Features and Services Guide,
“Music On Hold” chapter.
Onhook call
transfer
Allows a user to press a single Transfer
softkey and then go onhook to complete a
call transfer.
Refer to the Cisco Unified
CallManager System Guide, Cisco
Unified IP Phones chapter.
Other group pickup Allows a user to answer a call ringing on a
phone in another group that is associated
with the user’s group.
(See also “Call pickup” and “Group call
pickup” in this table.
For more information, refer to:
•Cisco Unified CallManager
Administration Guide,
“Pickup Group Configuration”
chapter.
•Cisco Unified CallManager
System Guide, “Call Pickup”
chapter.
Presence-enabled
directories
Allows a user to monitor the call state of
another directory number (DN) listed in call
logs, speed-dials, and corporate directories.
The Busy Lamp Field (BLF) for the DN
displays the call state.
Refer to Cisco Unified
CallManager Features and
Services Guide, “Presence”
chapter.
Table5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference