C H A P T E R 5

Configuring Features, Templates,

Services, and Users

After you install Cisco Unified IP Phones in your network, configure their network settings, and add them to Cisco Unified CallManager, you must use the Cisco Unified CallManager Administration application to configure telephony features, optionally modify phone templates, set up services, and assign users.

This chapter provides an overview of these configuration and setup procedures. Cisco Unified CallManager documentation provides detailed instructions for these procedures.

For suggestions about how to provide users with information about features, and what information to provide, see Appendix A, “Providing Information to Users Via a Website.”

For information about setting up phones in non-English environments, see

Appendix C, “Supporting International Users.”

This chapter includes following topics:

Telephony Features Available for the Phone, page 5-2

Configuring Corporate Directories and Personal Directories, page 5-13

Modifying Phone Button Templates, page 5-15

Configuring Softkey Templates, page 5-15

Setting Up Services, page 5-16

Adding Users to Cisco Unified CallManager, page 5-17

Specifying Options that Appear on the User Options Web Pages, page 5-18

Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.1 (SIP), Cisco Unified IP Phones

 

OL-11524-01

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Cisco Systems 7970G manual Configuring Features, Templates Services, and Users