Cisco Systems 7970G Settings Security Configuration, 802.1X Authentication option on the phone

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

			Status Menu
Table 7-2	Status Messages on the Cisco Unified IP Phones 7970G/7971G-GE (continued)
Message		Description	Possible Explanation and Action
Disabled		802.1X Authentication is	You can enable 802.1X authentication using
		disabled on the phone.	the Settings > Security Configuration >
			802.1X Authentication option on the phone.
			For more information, see the “802.1X
			Authentication and Status” section on
			page 4-42.
DNS timeout		DNS server did not respond.	• Network is busy—The errors should
			resolve themselves when the network
			load reduces.
			• No network connectivity between the
			DNS server and the phone—Verify the
			network connections.
			• DNS server is down—Check
			configuration of DNS server.
DNS unknown host		DNS could not resolve the	• Verify that the host names of the TFTP
		name of the TFTP server or	server or Cisco Unified CallManager are
		Cisco Unified CallManager.	configured properly in DNS.
			• Consider using IP addresses rather than
			host names.
Duplicate IP		Another device is using the IP	• If the phone has a static IP address, verify
		address assigned to the phone.	that you have not assigned a duplicate IP
			address. See the “Network Configuration
			Menu” section on page 4-7 section for
			details.
			• If you are using DHCP, check the DHCP
			server configuration.

Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.1 (SIP), Cisco Unified IP Phones

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