Contents
xii
Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.1 (SIP), Cisco Unified IP Phones
OL-11524-01
Using the Quality Report Tool 9-20
Monitoring the Voice Quality of Calls 9-20
Using Voice Quality Metrics 9-21
Troubleshooting Tips 9-22
Where to Go for More Troubleshooting Information 9-24
Cleaning the Cisco Unified IP Phone 9-24
APPENDIX
AProviding Information to Users Via a Website A-1
How Users Obtain Support for the Cisco Unified IP Phone A-2
Giving Users Access to the User Options Web Pages A-2
How Users Access the Online Help System on the Phone A-2
How Users Get Copies of Cisco Unified IP Phone Manuals A-3
How Users Subscribe to Services and Configure Phone Features A-4
How Users Access a Voice Messaging System A-4
How Users Configure Personal Directory A-5
Installing and Configuring the Cisco Unified IP Phone Address Book
Synchronizer A-6
APPENDIX
BFeature Support by Protocol for Cisco UnifiedIP Phones 7970G/7971G-GE 9
APPENDIX
CSupporting International Users B-1
Adding Language Overlays to Phone Buttons B-1
Installing the Cisco Unified CallManager Locale Installer B-2
APPENDIX
DTechnical Specifications C-1
Physical and Operating Environment Specifications C-1
Cable Specifications C-2
Network and Access Port Pinouts C-2