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Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.1 (SIP), Cisco Unified IP Phones
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Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
This chapter describes how to use the following menus on the
Cisco UnifiedIP Phone 7970G/7971G-GE to view model information, status
messages, network statistics, and firmware information for the phone:
•Model Information screen—Displays hardware and software information
about the phone. For more information, see the “Model Information Screen”
section on page 7-2.
•Status menu—Provides access to screens that display the status messages,
network statistics, and firmware versions. For more information, see the
“Status Menu” section on page 7-3.
•Call Statistics screen—Displays counters and statistics for the current call.
For more information, see the “Call Statistics Screen” section on page 7-16.
You can use the information on these screens to monitor the operation of a phone
and to assist with troubleshooting.
You can also obtain much of this information, and obtain other related
information, remotely through the phone’s web page. For more information, see
Chapter 8, “Monitoring the Cisco Unified IP Phone Remotely.”
For more information about troubleshooting the CiscoUnified IP Phones
7970G/7971G-GE, see Chapter9, “Troubleshooting and Maintenance.”