Cisco Systems 8.6 Features and Services Guide Barge, Administration Guide, Phone Button, Qrt

Chapter 5 Configuring Features, Templates, Services, and Users

Telephony Features Available for the Cisco Unified IP Phone

Table 5-1	Telephony Features for the Cisco Unified IP Phone (continued)
Feature		Description	Configuration Reference
Privacy		Prevents users who share a line from adding	For more information see:
		themselves to a call and from viewing information	• Cisco Unified Communications Manager
		on their phone screens about the call of the other
			Administration Guide, Cisco Unified IP
		user.
			Phone Configuration.
			• Cisco Unified Communications Manager
			System Guide, Cisco Unified IP Phones.
			• Cisco Unified Communications Manager
			Features and Services Guide Barge and
			Privacy.
Programmable line		The administrator can assign features to line	For more information, see:
keys (PLK)		buttons. Softkeys normally control these features;	• Cisco Unified Communications Manager
		for example, New Call, Call Back, End Call, and
			System Guide, Cisco Unified IP Phones.
		Forward All. When the administrator configures
			• Cisco Unified Communications Manager
		these features on the line buttons, they always
		remain visible, so users can have a hard feature key	Administration Guide, Phone Button
		(for example, a hard New Call key).	Template Configuration.
			• Cisco Unified Communications Manager
			Administration Guide, Modifying Phone
			Button Templates.
Protected calling		Provides a secure (encrypted) connection between	For more information about security, see
		two phones. A security tone plays at the beginning	Overview of Supported Security Features,
		of the call to indicate that both phones are	page 1-13.
		protected. Some features, such as conference	For additional information, see Cisco Unified
		calling, shared lines, Extension Mobility, and Join
			Communications Manager Security Guide.
		Across Lines are not available when protected
		calling is configured. Protected calls are not
		authenticated.
Quality Reporting Tool		Allows users to use the QRT softkey on a phone to	For more information see:
(QRT)		submit information about problem phone calls.	• Cisco Unified Communications Manager
		QRT can be configured for either of two user
			System Guide, Cisco Unified IP Phones.
		modes, depending upon the amount of user
			• Cisco Unified Communications Manager
		interaction desired with QRT.
			Features and Services Guide, Quality
			Report Tool.
Redial		Allows users to call the most recently dialed phone	Requires no configuration.
		number by pressing a button.

	Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
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