Cisco Systems 8.6 manual Feature Overview, Configuring Telephony Features

Chapter 1 An Overview of the Cisco Unified IP Phones

What Features are Supported on the Cisco Unified IP Phone 7962G and 7942G?

Feature Overview

Cisco Unified IP Phones provide traditional telephony functionality, such as call forward, call transfer, redial, speed dial, conference call, and voice message system access. Cisco Unified IP Phones also provide a variety of other features. For an overview of the telephony features that the

Cisco Unified IP Phones support and for tips on configuring them, see Telephony Features Available for the Cisco Unified IP Phone, page 5-1.

With other network devices, you must configure Cisco Unified IP Phones to prepare them to access Cisco Unified Communications Manager and the rest of the IP network. By using DHCP, you have fewer settings to configure on a phone, but if your network requires it, you can manually configure an IP address, TFTP server, subnet information, and so on. For instructions on configuring the network settings on the Cisco Unified IP Phones, see Configuring Settings on the Cisco Unified IP Phones.

Cisco Unified IP Phones can interact with other services and devices on your IP network to provide enhanced functionality. For example, you can integrate the Cisco Unified IP Phones with the corporate Lightweight Directory Access Protocol 3 (LDAP3) standard directory to enable users to search for coworker contact information directly from their IP Phones. You can also use XML to enable users to access information such as weather, stocks, quote of the day, and other web-based information. For information about configuring such services, see Configuring Corporate Directories, page 5-24and Setting Up Services, page 5-28.

Finally, because the Cisco Unified IP Phones are network devices, you can obtain detailed status information from it directly. This information can assist you with troubleshooting many problems users might encounter when using their Cisco Unified IP Phones. See Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phones for more information.

Related Topics

•Configuring Settings on the Cisco Unified IP Phones, page 4-1

•Configuring Features, Templates, Services, and Users, page 5-1

•Troubleshooting and Maintenance, page 9-1

Configuring Telephony Features

You can modify additional settings for the Cisco Unified IP Phones from Cisco Unified Communications Manager Administration. Use this web-based application to set up phone registration criteria and calling search spaces, to configure corporate directories and services, and to modify phone button templates, among other tasks. See Telephony Features Available for the Cisco Unified IP Phone, page 5-1and the Cisco Unified Communications Manager documentation for additional information.

For more information about Cisco Unified Communications Manager Administration, see

Cisco Unified Communications Manager documentation, including Cisco Unified Communications Manager Administration Guide. You can also use the context-sensitive help available within the application for guidance.

You can access Cisco Unified Communications Manager documentation at this location:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

You can access Cisco Unified Communications Manager Business Edition documentation at this location:

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html

	Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
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